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Do you have a passion for high performance, secure delivery of applications and services? If so, then this may be the job for you! Our organization located in Aurora, is currently seeking a permanent, full-time DevOps Support Specialist to join our growing team!
The DevOps Support Specialist is responsible for enterprise web deployments and integrations. Daily duties will include the installation and configuration of web servers, monitoring systems activities, and fine-tuning system parameters and configuration to optimize performance and ensure the security and accessibility of systems. The incumbent will develop and maintain operating procedures, which support the web infrastructure environment.
What our DevOps Support Specialist does:
- Creates and maintains technical documentation including operational run books, user guides, and standard operating procedures.
- Develops DevOps framework and implements standards, processes, and controls for release and deployment activities.
- Develops and manages software continuous integration and deployment processes.
- Communicates effectively across diverse disciplines (with Product, Engineering, Data, etc.) to collect requirements, set and achieve optimal outcomes.
- Develops and maintains automation processes for build, deployment, and release pipelines.
- Provides technical support for immediate and ongoing infrastructure problems.
- Provides support for services go-live, including planning, development and test support, production deployment, and post go-live review.
- Maintains services once they are live by measuring and monitoring availability, latency and overall system health.
- Partners with product development and testing teams in order to provide domain expertise around infrastructure design, security, and observability.
- Automates manual business and operational processes.
- Continuously evaluates and tunes the monitoring and alerting to enable proactive incident management.
- Works on the continuing reduction of human intervention in operations tasks and process automation.
- Develops data, process, and network models to optimize architecture and to evaluate the performance and reliability of designs.
- Plans, designs, and co-ordinates the development, installation, integration and operation of computer-based systems.
- Assesses, troubleshoots, documents, upgrades, and develops maintenance procedures for operating systems, communications environments and applications software.
- Responsible for setting up, configuring, supporting and managing various components of platform environments to ensure system performance and reliability.
- Configures/tunes Windows OS, Microsoft IIS and MSSQL Server for scalability, performance, and automation as required.
- Collaborates with the developers and quality assurance staff, including coordination and support of all release / deployment processes and activities across all environments.
- Develops, implements and deploys new and existing instrumentation for monitoring the health and availability of services including fault detection, alerting, triage, and recovery (automated and manual).
- Identifies performance-related issues and works with various team members to resolve.
*All other duties as assigned.
Skills you possess:
- Analytical thinking
- Problem solving
- Teamwork
- Planning and organizing
- Risk management
- Adaptability
What we are looking for:
- Must have experience working on .Net platforms
- Must have strong knowledge of PowerShell
- Must have good networking and data storage knowledge with Microsoft SQL Server
- Must have strong knowledge of and experience working with IIS, Windows Virtual Servers
- Bachelor’s degree in Computer Science, or a related technical field involving coding or equivalent practical experience
- Minimum 4 years of experience with web application administration or similar role
- Experience with medium or large-scale infrastructure; SaaS experience a definite asset
- Strong Experience with Microsoft Server OS, IIS, SQL Server configuration and management
- Experience supporting .NET / .NET Core framework technology
- Computer literacy, including effective working skills with Microsoft Word, Excel, PowerPoint, and Outlook required; Microsoft Dynamics experience is an asset
- Experience in Agile (SCRUM) project methodology and practices
- A keen interest in information security and associated tooling
- Expertise with Windows system administration, networking, and security
- Experience with microservices architectures and debugging/investigation techniques
- Experience influencing engineering and operations best practices within your team
- Strong problem-solving, collaboration, and organizational skills
- Basic understanding of Active Directory, LDAP, DNS, TCP/IP, and technologies
- Experience installing and configuring client/server applications
- Understanding of change management methods/procedures
- Knowledge of security for applications, networking, and operating systems
- Ability to work on multiple concurrent projects with little manager oversight
- Planning and tuning web applications
- Knowledge of clustering and load balancing
- Must reside in Canada to be eligible for this role
Working conditions:
- Able to accommodate flexible hours and participate in ad-hoc support
- Remote work and in-office work
- Manual dexterity required to use desktop computer and peripherals
About us
At Commport Communications, we live and breathe our Purpose: To solve integration challenges in business-to-business relationships for the benefit of the communities in which we are all members.
E-commerce continues to be a high growth market and our leadership teams’ entrepreneurial spirit is energized by the challenge to continue as leaders within our industry. Commport believes that empowering our employees to grow and develop opens doors for the future of our team, our business and our clients. We encourage collaboration and innovation to continue to provide our clients with the newest technological advancements in EDI, VAN and GDSN solutions.
Application Process:
Commport Communications International, Inc. welcomes all applicants. Accommodations during all phases of the screening and recruitment process will be made wherever possible.
If you are interested in and well-qualified for this exciting opportunity, please submit your resume via Indeed.
We appreciate your application; however, we will only be contacting the candidates we wish to interview.
Job Types: Full-time, Permanent
Salary: $65,000.00-$82,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Overtime
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Aurora, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you willing to take a test with a third-party provider to determine your skills level for this particular position?
Education:
- Bachelor’s Degree (preferred)
Experience:
- DevOps or System Administration: 4 years (preferred)
Work Location: Hybrid remote in Aurora, ON
