At Produce8, we think the future of work is digital, flexible, and results oriented, yet the status quo remains largely analog and in-person, with success often measured in hours worked rather than results achieved. Work needs a re-think, and we’re stepping in to enable this shift by building a new category of software to help teams collaborate, communicate and work more effectively in a healthier work environment.
A venture-backed startup launched out of Top Down Ventures, Produce8 is a digital work analytics platform that helps distributed and digital-first teams understand how they interact with their technology and each other so that they can limit unnecessary distractions and create space to thrive.
But we do more than apply this philosophy to our product; we’re also deeply committed to living it by creating the best digital work experience for ourselves. We’re results focused but believe in a flexible work environment that gives you the space to do your best work.
If you’re looking to continue building your career in SaaS, this is an opportunity to join a team dedicated to building a company and a culture you’ll want to stay with for years.
The Opportunity
There are two essential levers to a successful B2B SaaS startup: Building a great product, and offering an exceptional experience for customers. As a Customer Success Specialist, you will work closely with the Manager, Customer Success to develop and provide exceptional customer experiences. In short, you’ll be responsible for ensuring that our customers succeed in realizing effortless value from every stage in their journey as Produce8 customers..
Core Responsibilities
Additional Responsibilities
Qualifications
Serious bonus points if you have:
About Us (Culture and Team)
We embarked on this mission because we genuinely love building great products, and everything we do is oriented toward creating an environment that fosters innovation and excellence.
Working at a Top Down Company means
Compensation and Perks
Join The Team
We invite all qualified candidates to apply. Please note that you must be eligible to work in the country to be considered for this role, and priority will be given to local applicants. We thank everyone for their interest. However, only successful applicants will be contacted. We are remote-first, so you’ll be working from your home office and need to be available for team meetings during PST working hours.
No recruiters or phone calls, please.
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