LOGO.com is looking for a talented and passionate customer support specialist to join our team as we put logo and brand creation tools in the hands of millions of users around the world. Our goal is to make starting a dream business easy and fun for entrepreneurs.
For this role, you’ll primarily be responsible for managing our customer support channels which involve resolving customer queries, coordinating with internal and external teams, and creating content that explains the product/services we offer.
What you’ll do:
Ideal Candidate
Our ideal candidate has excellent interpersonal skills and the ability to build relationships with teammates in a distributed workplace. They are self-directed, with the ability to maintain focus even with multiple project demands. They never stop learning and love to apply new knowledge to help users succeed. They embrace a growth mentality and have the desire to help create a customer success organization that leaves our users raving.
Requirements
Must haves
Nice to Have
Benefits
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