As the Head of Customer Success at Boxhub, it is my mission to make sure that our customers leave each interaction feeling confident and assured about their relationship with us. As our business grows, our need for support continues to grow. We are looking to grow the Customer Success function at Boxhub to reflect our Customer Obsession Value, and are looking for teammates who are passionate about problem-solving, and are able to offer creative solutions to the problems that our customers face every day.
Boxhub is not only a SaaS company, we also sell Shipping containers to people who need them. Every day we deal with the delivery and navigation of 8-10 thousand pounds of steel across dry land. The problems you will have the opportunity to solve, do not only require your empathy and customer service skills, but are also technical and logistical in nature. Working with Boxhub will offer you new problems to solve, which in turn, offers new skills to add to your tool belt.
If you’re a curious, self-starting, problem solver, we’re interested in hearing from you!
Catch you on the flippity flip,
Kiah
Head of Customer Success @ Boxhub
Our Mission:
Boxhub is an e-commerce & logistics startup on a mission to revolutionize the way shipping containers are traded, transported, and used. Shipping containers are becoming the most sustainable and cheapest solution for many storage and building projects. We believe that by giving our customers better access to containers, while improving the inherently broken supply chain, we can generate a substantial positive impact and help save thousands of tons of CO2 per year.
Boxhub is well funded by some of the most successful investors in the tech industry, founded by long-term shipping industry experts, and led by award-winning entrepreneurs. We were recently listed by VCs as one of the most promising marketplaces of 2022 and are looking for new team members who are equally passionate about changing an entire industry.
Your Mission
What you bring to the table
The interview process
What Boxhub Offers
Boxhub’s Commitment to Diversity, Equity and Inclusion
At Boxhub, we believe diversity and representation are key to creating an exciting product and an amazing customer and employee experience. We strongly encourage applications from candidates of all backgrounds, experiences, and perspectives regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other aspect that makes you, you.
Boxhub’s commitment to accessibility
Boxhub is committed to developing an inclusive, barrier-free recruitment process and work environment. Please inform us if you require any accommodation, and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats, or to report any accessibility problems, don’t hesitate to get in touch with us at [email protected]
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