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Description
Reporting to the Director of Care or Director of Health and Wellness, the Scheduling or Staffing Clerk is responsible for a variety of clerical / administrative functions, focusing on the timely creation and maintenance of staffing schedules.
Key Responsibilities
- To prepare, post and maintain the daily nursing schedule, including making calls to staff;
- To provide back-up to Office Staff by answering incoming telephone calls, take and relay messages;
- To greet visitors and directs them as appropriate;
- To perform filing assignments for the Director of Care or Director of Health and Wellness;
- To input changes to the staff schedules daily and present them to Director of Care or Director of Health and Wellness for approval;
- To perform various clerical duties and prepare reports as required;
- To maintain or assist in maintenance of resident records and files;
- To ensure resident satisfaction and continuous quality improvement initiatives are promoted;
- To prepare and post the Nursing Department schedules as per contracts;
- To contact staff for available shifts;
- To answer absentee calls, identify replacement staff, and track and record all occurrences;
- To interact with agencies, & maintain statistics of staff replacement;
- To prepare daily assignment sheets and record daily nursing hours;
- To maintain records of hirings, terminations, leave of absences, term positions, etc;
- To maintain a current & detailed list of seniority/staff preferences for assignments;
- To prepare and post schedules with sufficient time for staff to view as per applicable contract;
- To post vacant positions;
- To award positions for Nursing department according to contract, in conjunction with Director of Care or Director of Health and Wellness;
- To interpret collective agreement for clarification purposes;
- To maintain record of Resident Census Change/Transfer;
- To collect and submit monthly Transportation costs for Office manager to submit for payment;
- To prepare Health Record for new admissions;
- To complete Admission/Separation forms for submission to appropriate party;
- To act as PHIA Privacy Officer in conjunction with the Social Worker;
- To promote a culture of safety in the work environment by adhering to the Workplace Safety and Health Program;
- To work in a position of trust with vulnerable adults (residents);
- To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
- To complete other duties as assigned.
Qualifications
- Health Care Aide certificate
- Basic clerical/administrative skills
- Pleasant telephone manner with strong customer service skills
- Demonstration of tact, diplomacy and confidentiality
- Excellent organizational and communication skills
- Experience with Microsoft office suite of applications
- To complete all other tasks as assigned.
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.
