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Industry: Remote Call Center Services
Why Consider This Job Opportunity
- Hourly pay rate of $14.50 with bonus opportunities
- Comprehensive job benefits including paid training, paid time off, medical, dental, vision, life insurance, retirement, and flexible schedules
- Chance for career advancement within a rapidly growing company
- Opportunity to work from home
- Daily contests and prizes
- Casual dress code
- Regular raises
What To Expect (Job Responsibilities)
- Handle inbound inquiries and troubleshoot basic technical issues
- Provide customers with quality products and services
- Utilize systems and technology for account management tasks
- Recognize sales opportunities and apply sales skills
- Escalate customer dissatisfaction to the managerial team
What Is Required (Qualifications)
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Typing speed of 20+ words per minute
- Basic knowledge of Microsoft Office Suite and Windows operating system
- Highly reliable with good attendance and punctuality
- Ability to evaluate, troubleshoot, and follow-up on customer issues
- Conflict resolution, problem-solving, and negotiation skills
- Customer service oriented with multitasking abilities
- Strong team orientation and customer focus
- Excellent interpersonal skills
How To Stand Out (Preferred Qualifications)
- Prior contact center experience
- Experience in customer service, tech support, inside sales, or back-office support
#RemoteWork #CustomerService #Sales #TechSupport #CareerOpportunity
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