BCAA Looking for Senior Manager, Safety and Training at Burnaby, British Columbia, Canada Full Time

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

Be the Hero on the Road: Solve Problems, Fix Cars, Make a Difference!

As Senior Manager, Automotive Safety and Training, you’ll lead the overall Automotive Safety strategy at BCAA. You’ll lead the Road Assist training team and be a safety officer, working to develop and deliver a comprehensive safety program for our Road Assist Fleet, Partner Tow Contractors and Auto Service Centers. You’ll collaborate internally across BCAA and with external organizations to consistently improve the safety record of BCAA.

Who you are:

• You are driven by true passion for safety and sharing your knowledge in this area with others.
• You have excellent writing and presentation skills and can translate technical information to non-technical audiences and vice versa.
• You work well under pressure. You can juggle multiple priorities while keeping calm and collected in a fast-paced environment.   
• You’re a problem solver who loves a challenge, demonstrating strong analytical skills and good judgment.  
• You take the initiative for your development, staying current with the latest industry trends and products.  

What you bring:

• Completed a post-secondary diploma or degree in business or equivalent related work experience.  
• A Red Seal Mechanical License.
• 4-6 years’ experience administering Safety Programs, audits, investigations, & implementing safety changes.
• Experienced in leading training design and implementation.
• Experienced in working with Worksafe Officers and interpreting and applying the BC Workers Compensation Act.
• Comfortable using technology, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook).   
• Bonus Qualifications! Large fleet mechanical experience.
• Health & Safety (H&S) experience, along with an Occupational H & S (OH & S) diploma/degree or an equivalent degree program. 

What you’ll do: 

• Lead and continue to grow a ‘Safety First’ culture within Automotive with the foundational belief, shared values, and commitment that all team members and Members/customers will go home safely.
• Develop training materials to ensure team members are using the latest techniques and processes to provide Roadside service to Members, with team member safety as the primary focus.
• Ensures that Trainers are training on the most up to date Health and Safety Materials and they are following a training timeline for safety.
• Hire, train, develop, coach and manage team members to ensure the team has adequate skills and experience to meet objectives.
• Works with the Training team to create, maintain and regularly update online training for Fleet technicians and contract partners when appropriate.
• Actively lead in identifying hardware or software solutions that are safety oriented to keep team members safe at the roadside.
• Responsible for developing, maintaining, and updating the Fleet Associate Technician role to ensure that each candidate is placed appropriately in the program and progressed according to experience and skills.
• Develops a robust training program in conjunction with CAA & AAA using modular approach to learning.
• Completes job shadowing with roadside drivers and contract partners informing them of best practices and facilitating training services.

Internal Applicants: The deadline to apply for this role is end of day on November 17, 2023. Please note this is a M3 position.

The salary range for this position is $105,000 to $135,000, plus a performance bonus target of 12.5%, with the opportunity to earn up to 20%.

What we offer:

• The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
• Career and personal development to help you grow and reach your goals.
• Incentives that recognize team and individual sales and performance.
• Flexible benefits to support your health and lifestyle, and wellness dollars to keep your body, mind and soul thriving.
• A competitive rewards package including salary, performance bonus programs, pension plan, and more to help build your personal wealth.
• Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
• BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
• Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact peopleservicesmanager@bcaa.com.