Full time Hours: Monday – Friday (40 Hours per week) 9:00 AM MST – 5:30 AM MST
Location: Full-time remote – Work from Home
Position Summary: To provide all Ennis Fabrics Customers superior customer experience. Enter orders in an efficient, friendly, professional, personalized manner. Resolve concerns and educate client on Ennis products and services. In this role you will primarily receive incoming calls, faxes, emails and web orders. You may occasionally be asked to assist our CE Outbound team making outbound service/prospecting calls.
Primary Responsibilities: (not in sequence of importance)
Order Management:
Service Levels:
Other Duties:
Team Participation
Communicates with:
Personal Characteristics required:
Experience:
Working Conditions:
Reference ID: Bilingual Customer Experience Inbound Representative – Permanent Work from Home
**Only candidates being considered for this role will be contacted by email. Please no phone calls.**
Company Description
Check us out!
Consultez-nous!
https://www.ennisfabrics.com/en/about-us/50th-anniversary/
https://www.youtube.com/watch?v=LWsTbFOs2sA&t=4s
Check us out! Consultez-nous! https://www.ennisfabrics.com/en/about-us/50th-anniversary/ https://www.youtube.com/watch?v=LWsTbFOs2sA&t=4s
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