Quantum is currently seeking a qualified and motivated individual for the role of Customer Service Representative – Government. This temporary position, located in the heart of Toronto, offers a unique opportunity to work in a hybrid environment while supporting a key client in their communication and privacy initiatives.Reporting to the Assistant Director of Communications, the key duties / responsibilities are:- Interpret and explain applicable legislation, policies, and procedures to the public
– Respond to public inquiries related to access, privacy, and health privacy issues via telephone and email
– Provide guidance to public institutions on legislative requirements for the annual submission of access to information and privacy breach statistics
– Track public inquiries and maintain records accordinglyKey qualifications:- Demonstrated customer service skills with well-developed interpersonal and communication abilities
– Must have demonstrated general knowledge of Ontario’s access and privacy legislation (including FIPPA, MFIPPA, PHIPA, and Part X of the CYFSA) – please note this knowledge on your resume
If you are a highly organized individual with a passion for communication and public engagement, please submit your resume to Morgan McKenzie at [email protected]. REFER AND EARN A $50 GIFT CARD! For more details, click here.
OUR VIRTUAL DOORS ARE OPEN! We’re also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.
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