Quantum is currently seeking a qualified and motivated individual for the role of Customer Service Representative – Government. This temporary position, located in the heart of Toronto, offers a unique opportunity to work in a hybrid environment while supporting a key client in their communication and privacy initiatives.Reporting to the Assistant Director of Communications, the key duties / responsibilities are:- Interpret and explain applicable legislation, policies, and procedures to the public
– Respond to public inquiries related to access, privacy, and health privacy issues via telephone and email
– Provide guidance to public institutions on legislative requirements for the annual submission of access to information and privacy breach statistics
– Track public inquiries and maintain records accordinglyKey qualifications:- Demonstrated customer service skills with well-developed interpersonal and communication abilities
– Must have demonstrated general knowledge of Ontario’s access and privacy legislation (including FIPPA, MFIPPA, PHIPA, and Part X of the CYFSA) – please note this knowledge on your resume
If you are a highly organized individual with a passion for communication and public engagement, please submit your resume to Morgan McKenzie at [email protected]. REFER AND EARN A $50 GIFT CARD! For more details, click here.
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