Services de Gestion Quantum Ltée Looking for Customer Service – Hybrid at Montréal, Quebec Full Time

Customer Service Experts! Are you passionate about providing exceptional customer service? We’re on the lookout for dynamic individuals with experience in order processing, handling incoming calls and emails, tracking information, and managing the status of orders.Apply Now!Benefits:- 2 personal/sick days paid per year
– 4% accumulated amount per week pay deposited into a separate account for personal usage
– Weekly payWe would love to meet:- Fluently bilingual to enable communication with customers outside of Canada
– Excellent communication skills, both written and verbal
– Experience in customer service roles, particularly in order processing
– Strong problem-solving abilities and attention to detail
– Proficient in using customer service and order processing tools
– Ability to multitask in a fast-paced environment

Main responsibilities:

– Efficiently process and manage customer orders
– Handle incoming calls and emails with a friendly and professional demeanor
– Track and update order information accurately and promptly
– Proactively resolve customer inquiries and issues
– Collaborate with cross-functional teams to ensure a seamless customer experience
– Utilize CRM systems and tools to maintain accurate records

Please forward your resume to Cristina Bilbao at cristina.bilbao@quantum.ca. REFER AND EARN A $50 GIFT CARD! For more details, click here.

OUR VIRTUAL DOORS ARE OPEN! We’re also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.

CNESST permit number: AP-2000158