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GoCreator Group is a thriving company in the eCommerce space, with operations worldwide. As a 20-year-old start-up, we offer employees a balance between the stability of a larger organization, while maintaining our culture of an innovative, leading-edge start-up. Our head office is in Montreal, Canada, and we have employees working remotely in Canada, the United States and Europe.
We are looking for a skilled and self-motivated Creator Acquisition Specialist to join the Creator Relations team. Who will be responsible for handling inbound leads from the new creator sign ups, managing our CRM & pipeline.
About the project: This is an online entertainment marketplace. It is being developed by 6 engineering teams and consists of 50+ services and components.
Responsibilities:
- Responding to inbound leads in a timely fashion
- Updating lead information and statuses within our team CRM
- Supporting new creators throughout the sign-up process
- Answering creator questions and inquiries in a timely manner
- Responsible for prospecting new creators that would be a good match for our platform
- Comfortable troubleshooting minor technical issues using the backend of our platform
- Achieving new creator onboarding targets and upload quotas as outlined by management
- Attending industry events to meet new creators and develop interest in working with our platform
- Some evening and weekend work required (i.e. attending events, traveling to conferences)
Skills and qualifications:
- 1-year+ experience in sales, business development, account management or customer success
- 1-year+ experience managing a pipeline of inbound leads
- Experience working with a CRM platform
- Proficient in Google Workspace, Slack and other web-based applications
- You’re a natural relationship builder and a good communicator who genuinely enjoys working with people
- You have a native English writing, reading and verbal competency
Nice to have:
- Additional language proficiency in French, German, Spanish or another language.
We offer:
- Collaborative, transparent, and success-driven culture.
- Fully remote job with work from home allowance.
- Annual bonus plans and benefits package.
- Great Employee Benefits/Insurance plan starting on your first day.
- Gym/fitness allowance.
- Education allowance to keep your skills and learning current.
- Your choice of access to Udemy, Laracast or Linkedin Learning.
- Birthday Holiday.
- … and much more!
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