Dermapure Looking for Front desk & Doctor’s assistant at Canmore, Alberta, Canada Full Time

Explore the world of Project Skin, where excellence in aesthetic care meets innovation and well-being. Immerse yourself in our environment where beauty comes to life through a holistic and professional approach.

With ambitious goals, you aim to contribute to shaping the future within a company that values your expertise and input. Are you seeking an employer that provides flexibility and opportunities for professional development?

This job opportunity is tailored for you!

Our Benefits –

• Competitive compensation
• Comprehensive group insurance program
• Access to telemedicine
• Advantageous discounts on medical-aesthetic treatments and products
• Office closure between Christmas and New Year’s Day!

Key Responsabilities –

FRONT DESK

– Greeting Customers/Customer Service: Greet customers when they arrive at the clinic and provide outstanding customer service. Create a file for each new customer and update existing customer files.Answer phone calls and reply to customer e-mails with a keen understanding of aeshetic procedures. Book customer appointments and manage the appointment calendar. Prepare customer files for next-day appointments.

• Reception Management: Implement the clinic’s opening and closing procedures. Manage correspondence and postal mail. Establish the day’s treatments in collaboration with the consultant. Manage the clinic’s info e-mail inbox. Ensure that the reception area, boutique area and waiting area are properly maintained and stocked. Order office supplies and beverages. Close batches, balance daily reports and transfer receivables to accounting. Ensure availability of cash in the register and notify the person in charge.
• Customer Invoicing: Prepare customer invoices and verify invoices daily.

DOCTOR’S ASSITANT

• Assist the doctor on injection days by: Providing exceptional customer service skills and a warm demeanor. Controlling flow of patients from arrival to waiting room to preparing. Preparing the treatment rooms so they are clean and stocked for injection (supplies and products). Getting patients ready for treatment: face washed, photos, consent, topical, discuss treatment and aftercare. During treatment, providing reassurance to patient, discussing aftercare, documenting treatment and other services or products discussed for front staff to address patient. After treatment, assisting with aftercare instruction, ice and arnica, follow up reinforced.
• Administrative tasks: Keep medical charts confidential. Keep treatment rooms neat and de-cluttered. Mix neuromodulators at start of day. Keep an eye on supply of neuromodulators throughout day. Optimize Dr schedule – daily/week. Communicate with other staff as to scheduling, handling of patients, assistance needed, etc.

What You Bring To Our Team –

• High school leaving diploma is mandatory, training in secretarial/office systems would be an asset
• Medical Aesthetic certificate or diploma.
• Nursing degree would be an asset.
• Medical charting (SOAP)
• At least two (2) years of experience in a similar role.
• Experience in the medical-aesthetics field.
• Proficiency in Microsoft Office Suite.

Our Core Values –

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

To learn more about us and what we offer, check us out: https://www.dermapure.com/en/about/ and https://www.youtube.com/@DermapureClinics

We are proud to offer equal chances to everyone.