We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
The Project Coordinator – IT Infrastructure is part of the Global IT Enterprise Platforms & Shared Services team and will be responsible for the successful delivery of the infrastructure programs and associated projects, working across departments to plan and develop strategies and define projects needed to successfully deliver the strategic objectives. The Project Coordinator works across multiple projects to effectively coordinate resources, communicate to stakeholders, and ensure projects are successful in order to meet program objectives.
To be successful in this role, you should have excellent project management skills, along with communication abilities and technical aptitude.
What this role isn’t:
This isn’t a role where you should wait for instructions. You will need to jump in and quickly make actionable, and measurable recommendations. This role also isn’t just about planning and coaching. You will need to implement your plans, measure outcomes, and pivot if needed.
What you’ll bring to the table:
You will need to be a highly effective communicator and able to lead cross-functional stakeholders in an environment that is going through an agile transformation. You will also need to have thorough writing and PowerPoint presentation skills and the ability to communicate at a portfolio level. You will need to have a high degree of empathy and emotional intelligence to ensure your approach is not only logical but makes the most business sense for our stakeholders.
Some details about what you’ll do:
Requirements:
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to [email protected]. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.
This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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