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Summary
The Document & Training Specialist role is an exciting and unique opportunity to work across all Marcon’s projects, supporting the teams with various project documents and training. The ideal candidate has a solid background in construction, strong attention to detail and has a passion for training people and helping others be successful. Full training will be given for this role, so if you have a passion for construction and want to join a fun, fast paced project management team – we want to hear from you!
About Us
Marcon Construction is a trusted name in the construction community. If a project needs building, we can do it, and chances are we have. Low-rises, high-rises, townhomes, retail centres, industrial parks—we have built them all. We are growing! We have over 30 towers committed in our project pipeline and are looking for aspiring leaders that want to build their skills and careers with us, while helping chart a new course for success in real estate development and construction. We pride ourselves on our entrepreneurial environment where your ideas are heard, and you can make a difference in how things get done.
About the Role
Work with subject matter experts to create, illustrate, edit, and maintain print and on-line process user guides, procedures, on-line help, and other end-user documentation for a wide range of business processes (development, construction, quality, customer service, etc.)
Write, edit, and publish employee facing technical documents such as standard operating procedures (SOPs), training materials, flyers, forms, and checklists
Develop and manage a “controlled document” process (version control, change management, electronic approval, release)
Own and lead Marcon Documentation Management System
Use process documentation and management software
Create written training materials, illustrations, presentations, and visual learning aids (posters, diagrams, manuals)
Assist with development of training videos and tutorials
Provide presentations to train people on procedures, new methods, etc.
About You
Degree, Certificate or Diploma in professional communications, English, or equivalent industry experience.
3+ years of relevant experience in technical communications and training
Ability to produce well-written materials for audiences with varying levels of literacy
Advanced-level Microsoft Office, Adobe, and Visio
A multi-tasker with strong attention to detail and excellent writing, editing, communication, coordination, and organizational skills.
Strong teamwork qualities and the ability to work productively with minimal supervision
Experience in creating/manipulating graphics and screen shots
Use of content management system is preferred
What We Offer
Full-time, career opportunity
Excellent group benefits
Personal and professional development opportunities
Dynamic fun work environment and company wide social events
Competitive compensation package
If you are an enthusiastic, reliable, and a hard-working individual who is interested in being a part of our fast-growing team, then we want to hear from you!
