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What is Zolo
Zolo is one of Canada’s most popular national real estate marketplaces. Operating as a full service real estate brokerage, we help our clients to transact in both residential and commercial business. Our business has recently expanded with the launch of our mortgage division.
Each month more than 15 million home shoppers use Zolo to buy, sell, rent, finance, and learn about real estate.
The team is composed of technology industry veterans from companies like Uber, Kijiji, and Zillow, award winning journalists, and experienced real estate professionals. Founded in 2012, Zolo is a profitable growth company helping Canadians with all steps of home ownership.
How we work
Slack and Google Workspace are the primary ways we collaborate. With our COVID-19 business strategy currently in place, our deals team is operating with a mixed work-from-home and in-office rotation schedule. Flexibility is key to how we operate in a family-friendly culture.
You will have the opportunity to work with our existing team of Deal Administrators and closely with our Finance and Accounting team.
About the role
As a member of our conveyancing team, you will play an integral role in the process and execution of real estate trade transactions serviced by our brokerage. You will engage frequently with our team of agents and our customers.
A fundamental part of the role will be to provide excellent communication and superior customer service. The deals team is highly efficient, fast moving and deadline driven.
As it is a cross-functional role, you will work side by side with our Finance & Accounting team and provide support where needed. You will have an impact on real estate brokerage operations and deals processing as we continue to help Canadians find home.
Some of the things you will do day-to-day
- Conveyancing and Real Estate Office Administration
- Manage and process a high volume of real estate deal transactions
- Update property listings on BCREA
- Correspond with our team of agents, brokerages, lawyers, builders and cooperating agents
- Provide follow up on closing and commissions
- Calculate commissions for real estate transactions
- Prepare trade record sheets and files
- Prepare and send commission invoices internally and externally
- Close out deals when completed
- Assist Real Estate Accountant with journal entries, reconciliations, Trust Account management, month end closing procedures and other ad hoc duties as required
- Answer phone calls and manage emails
- Assist in organizing monthly sales meetings where applicable
- Maintain front office and team shared social spaces (e.g. kitchen)
- Prepare/print packages for Realtor interviews when required
- Ambassador for social distancing protocols
- Friendly frontline when greeting all visitors to brokerage if and when physically working out of a Zolo Brokerage office or space
About you
You have experience providing excellent customer service and creating superior customer experiences, ideally within a real estate environment.
You are tech savvy and have a high level of computer literacy which include proficiency in MS Office, Google Suite, Excel, and customer relationship management (CRM) software. You have strong organizational skills and are able to improve organizational processes and standard operating procedures. The idea of automated systems is exciting to you and you’re eager to develop and implement systems that leverage automation. You are passionate about web-based and mobile technology. You keep abreast of industry trends and developments.
As an approachable and curious person, you have an appreciation for people of diverse backgrounds and are eager to help others. You have strong interpersonal skills and excellent communication. You are self motivated and are able to work both independently and as part of a team.
Formal education is not a prerequisite to be successful but a post secondary degree or near completion is preferred. Experience in an administrative or conveyancing capacity as either a deal administrator or deal secretary is beneficial. Knowledge of Lone Wolf or an equivalent software, experience in a finance department, and understanding of full cycle accounting would be considered an asset.
Preference to those with pre-existing Deal Secretary, Deal Administration, Real Estate Office Administration, Real Estate Office Administration and or other real estate brokerage experience.
Benefits
- Above average salary
- Remote-first
- Results only work environment
- Extended health
- Family friendly – never miss a family event or dinner
- Discount on realtor fees
Apply
Apply to this job posting.
COVID-19
We are actively monitoring the COVID-19 situation and adjusting office hours accordingly. All visitors to the office are required to wear a mask and practice social distancing. Many functions have been shifted to remote work from home.
Zolo celebrates, supports and continuously is committed to creating a diverse and inclusive environment. All qualified applicants are encouraged to apply and will all receive employment consideration without regard to race, colour, religion, gender, gender identity of expressions, sexual orientation, national origin, genetics, disability, age or veteran status.
Job Type: Full-time
