A senior sales associate is responsible for top line sales including supervision and support of junior and part-time sales staff.
Senior Sales Associate
1. Manage all retail sales activities
2. Manage internal databases with a focus on our existing customer database
3. Communicate and work with marketing company as liaison for sales initiatives.
4. Work in conjunction with General Manager and service manager to effectively assist from sales to delivery.
5. Monitor assistant sales staff performance and conduct annual performance reviews.
6. Manage Merchandising and Tidiness of showroom environment
7. Work daily with support staff and general manager to ensure an optimized and organized work including training and scheduling
8. Become a proficient with all internal software programs within a specified period of time.
9. Provide weekly reports to the general manager as prescribed.
Other duties as assigned.
Qualifications
· Strong communication skills (interpersonal, oral and written)
· Skilled in customer relationship management
· Skilled in problem solving and decision making
· Minimum of 5 years sales and or marketing experience
· Be able to demonstrate formal sales training and a successful track record in sales
· Proven experience in a customer service role
· Excellent organizational skills and ability to multi-task, with a high attention to detail
· Experience with Microsoft Office products (Outlook, Excel, Word, PowerPoint)
· Experience in the hot tub and pool industry is an asset but is not required as product specific training will be provided
General Responsibilities
· Responsible management of top line sales with a focus on existing customers
· Responsible for database management
· Commitment to exemplary customer service
· Commitment to a respectful workplace
· Contribution to a clean and well-maintained workplace
Working Conditions
· Retail space and office environment.
· Subject to frequent interruption
· Intense activity during peak periods
· Work may require occasional weekend and/or evening work
· Work may require occasional travel
Job Types: Full-time, Part-time, Permanent, Casual
Salary: From $50,000.00 per year
Additional pay:
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Application deadline: 2022-04-22
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