The Implementation Specialist role is comprised of the main activities as follows:
Project Implementation
Ongoing Maintenance, Training and Support on business solutions
Overall technology support
Any other duties that are assigned that are reasonably within the scope of this position.
The Implementation Specialist must have an undergraduate degree or a combination of experience and training. Training related to technology, and project management may be required. While there will be some on the job training for the role, specific to MCIS needs, the incumbent will come to the position with an adequate amount of previous training. A self-starter who can take responsibility for managing clients and issues with the ability to work in a fast-paced, demanding, thriving environment.
· Bachelor’s Degree in Computer Sciences or related discipline with focus on software engineering;
· Knowledge of project management principles for implementation of business solutions for service delivery organizations;
· Advanced knowledge and proven experience in relational database management systems such as SQL server, MySQL, MS Access, etc.;
· Advanced knowledge and proven experience in data management, data migration and reporting tools such as SSRS, SSAS, etc.;
· Experience with software in a SaaS / Cloud computing environment;
· Experience with CRM / ERP solutions (MS Dynamics NAV / CRM);
· Knowledge of programming using various software development platforms/solutions/languages and willing to acquire new knowledge as needed;
· Proven track record of building relationships with stakeholders, vendors and peers;
· Strong conceptual, analytical and problem-solving skills;
· Excellent verbal and written communication skills in English. French is an asset although not mandatory.
Job Type: Permanent
Salary: $41.90 per hour
Schedule:
Ability to commute/relocate:
Education:
Experience:
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