JOB DESCRIPTION:
· Greet patrons and make introductions.
· Inform diners of any specials.
· Answer questions related to food and beverage choices.
· Recommend accompanying dishes and beverages by effectively up selling.
· Enter order promptly and accurately into Agilyisis
· Deliver order in a timely fashion adhering to all Brand Standards.
· Maintain proper service and billing procedures.
· Maintain cleanliness of the working areas.
· Set tables and prepare restaurant for next dining period.
· Complete daily check list and other assigned duties and tasks.
· Book reservations when required.
· Follow emergency and safety procedures.
JOB REQUIREMENTS:
· Hilton Brand Standards must be adhered to at all times. In addition, the essential hospitality standards must be used at all times; eye contact, smile, speak first to guests, engage in polite conversation and use the guest surname.
· Must be legally able to serve alcohol.
· Must possess superior customer relation skills and the ability to set a positive example of service and integrity at all times.
· A spontaneous desire to delight and provide excellent guest service is essential.
· Excellent communication skills.
· Must be friendly, outgoing and demonstrate positive behaviours.
· Must be approachable and a team player.
· Self-motivated and able to work productively with minimal supervision.
· Must be capable of researching and resolving numerical problems in addition to maintaining accurate cash transaction records.
· Excellent personal presentation.
PHYSICAL JOB REQUIREMENTS:
· Ability to stand for long periods of time.
· Must be able to lift and or carry at times heavy loads
· Must have a great deal of energy and enthusiasm.
EXPEREINCE and SKILLS:
· One to two years experience in a customer service role dealing with thepublic. Hospitality or food and beverage experience would be considered an asset.
· Knowledge of a POS an asset.
EDUCATIONAL REQUIREMENTS:
· Grade 12 (or equivalency) required
WORK SCHEDULE: Shifts will vary
Must be available to work days, evenings, holidays, and weekends.
Job Type: Casual
Salary: $12.63 per hour
Additional pay:
Benefits:
Schedule:
Experience:
Licence/Certification:
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