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Few hotels can rival the elegance, European charm, and hospitality of The Sutton Place Hotel Vancouver. Situated in the heart of downtown Vancouver, The Sutton Place Hotel Vancouver has over 560 guest rooms and suites, approximately 15,000 sq. ft. of meeting/event space, and its spectacular setting allows guests to experience exceptional service with first-class amenities, from a personal concierge to a signature restaurant Boulevard Kitchen & Oyster Bar, complete beauty center at Vida Spa and Wine Merchant. Set against a majestic backdrop of mountains and sea, and with the city’s famous shopping, business, arts, and entertainment districts just steps away, guests will experience the perfect blend of luxury and cosmopolitan ambience. With its opulent surroundings, The Sutton Place Hotel Vancouver brings a taste of Europe to one of North America’s most beautiful cities.
The Sutton Place Hotel Vancouver has been voted ‘BC’s Leading Hotel’ at the World Travel Awards, has been listed as one of Travel + Leisure’s Top 500 in the World’s Best Hotels, and is a perennial Cond Nast Traveler Gold List favorite.
We are currently considering candidates for the following position
Human Resources Manager
Summary
The Human Resources Manager, under the direction of the Director of HR & Quality, is primarily responsible for planning, organizing, directing, controlling, and evaluating the human resources department. The Human Resources Manager will be responsible for overseeing personnel management, including wage increases, promotions, and disciplinary actions in compliance with company policies. This position will also help determine staffing requirements and oversee the recruitment process.
Core Competencies *
Accountability
Analytical Thinking
Communication
Critical Thinking
Decision Making
Leadership
Networking and Relationship Building
Planning and Organizing
Problem Solving
Teamwork
Job Duties
Plan, organize, direct, control, and evaluate the human resources department.
Oversee personnel management, including wage increases, promotions, and disciplinary actions in compliance with company policies.
Help determine staffing requirements and oversee the recruitment process.
Approve vacation requests and monitor employee scheduling to maintain appropriate coverage.
Develop performance goals, metrics, and targets that are consistent with company goals.
Administer progressive disciplinary action in accordance with established procedures.
Plan human resources requirements in conjunction with other departmental managers.
Conduct employee performance evaluations and provide employees with performance feedback in conjunction with department managers.
Determine areas of improvement for employees, providing additional training as needed.
Develop training programs that are based on regulatory requirements and best practices.
Conduct workplace investigations, and resolve any conflicts that arise among staff in the department.
Ensure employees adhere to all health and safety regulations, including company policies.
Develop strategic performance metrics and targets that are consistent with company goals.
Ensure employees have clear goals and are aware of expectations.
Ensure that all employees comply with company policies, procedures, and ethical standards.
Handle employee complaints and incidents, including conflict resolution, accidents, health and safety concerns, work refusals, and investigations.
Participate in site and workplace inspections.
Develop employee training, ensuring that all applicable compliance requirements are met.
Provide leadership and coaching to managers and employees on key workplace matters such as performance management, difficult conversations, employee relations, and employee development.
Monitor assigned payroll activities and program components for the purpose of ensuring effective department functioning, coordinating activities, and compliance with established financial, legal, and administrative requirements.
Oversee the classification and rating of occupations.
Perform other duties as assigned.
Requirements
Degree or diploma in business administration, human resources management, or a related field required.
Certification in human resources management by a provincial governing body preferred.
Minimum of 5 years of work experience in a human resources specialist or generalist position.
Demonstrated ability to meet strategic objectives for HR and the organization.
Demonstrated ability to manage HR core processes such as talent management, succession planning, and employee relations.
Able to make sound business decisions and evidence based recommendations to senior management.
Effective communication skills with individuals at all levels of the organization.
Effective written and verbal communication skills as well as presentation skills.
Sound leadership, staff management, and teambuilding skills.
Computer literacy, including effective working skills with Microsoft Word, Excel, PowerPoint, and Outlook required.
Able to interpret and implement personnel related legislation.
Demonstrated basic knowledge of labour laws.
Work Conditions
Working in a busy office environment with frequent interruptions.
Flexible hours, including nights, weekends, and holidays.
Attending and conducting presentations.
Manual dexterity required to use desktop computer and peripherals.
Overtime as required.
SUMMATION:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.
You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.
**Applications will not be accepted via email or in person.
**We thank all applicants for their interest in Career opportunities with The Sutton Place Hotel, however, only those applicants we wish to interview will receive a reply to their application.**
**ABSOLUTELY NO PHONE CALLS PLEASE**
