Acro Media Looking for Program Manager (Remote Friendly) at Kelowna, BC Full Time

If you want to work with an exceptional group of people, with numerous benefits and a terrific corporate culture—you are on the right page.

Acro Media is looking for a skilled Program Manager, someone who can provide oversight and leadership to our multidisciplinary teams in order to drive service excellence and consistency within the production department.

We consider ourselves a laid-back bunch but driven to do well for our customers. We’re looking for someone to collaborate externally with clients and internally with our production teams to successfully deliver client projects. Someone who is committed to the growth and success of the business, by implementing strategies that increase productivity and work with sales and other delivery groups to ensure targets are achieved.

As the successful candidate, here are some things you’ll be responsible for:

• Manage production teams made up of Scrum Masters, Product Owners, Architects, Software Engineers, UX Designers, and Front-end Developers to create alignment and efficiencies both virtually and via in-person team meetings.
• Assist in the recruitment, selection, training, onboarding, and management of production team members.
• Responsible for using sales forecasts and allocated labour budgets to predict hiring needs within the production department.
• Project assignment and resource allocation, and facilitating team changes when necessary.
• Create and monitor resource assignments to ensure revenue targets will be met.
• Provide direction and hands-on support during client escalations and project issues.
• Create and govern project reporting procedures to monitor all service activity, identifying continuous improvement opportunities, and actioning issues that are identified and brought forward.
• Support sales team in the positioning, sale and delivery of services, including reviewing outgoing proposals and assigning timelines to potential engagements.
• Act as interim Scrum Master or Product Owner on projects when needed.
• Document and uphold policy and procedures to support on-going operations.
• Work with our SR&Ed consultants to coordinate annual grant claims.

The successful applicant will have:

• Minimum of 3 years experience managing projects within a client services organization in a Project Manager, Scrum Master, or Product Owner capacity.
• Minimum of 2 years working as a Program Manager, Delivery Manager, or Project Manager lead within a client service organization.
• Minimum of 2 years working experience working in an agile environment.
• Experience leading teams.
• Strong change management capabilities and capacity.
• Excellent written and verbal communication skills.
• Strong problem solving skills to clear roadblocks and resolve issues, embrace agile thinking and ways of working to be flexible and adaptable.
• An excellent internet connection is required; you must be able to sustain an hour long conference call without any issues
• PMP and/or certifications in agile, PMP, scrum (ex: PMI-ACP or CSPO) is considered an asset
• All offers of employment with Acro Media Inc are contingent upon the candidate having successfully completed a criminal background check.

Here are some things we pride ourselves on being able to offer our staff:

Flex start times & Earned days off: Do you prefer to start at 8:00? or 9:00? We’ll work with you. Want every second Friday off? Well we’ve got a program for that too!

Remote work: Flexibility is one of our core values, and so we understand that productivity is influenced by a healthy, rested mind. Each position at Acro Media can be done from the comfort of your home office, if you like, or if you would prefer to work from our Kelowna office, you can do that too, it’s a personal choice! Please note some of our client contracts require staff to be located in Canada, so while remote work is available, most positions require you to legally be able to work within Canada.

Free stuff: If you prefer to work from our office HQ, located in Kelowna, we have the added extra of juice, pop, snacks and coffee; choose your pleasure and enjoy.

Slappies: Tougher to explain but once a month we get together and have a little ceremony, some food and a laugh – no altars or corporate chants involved.

Fun day: We aim to have fun every day; however, every year for a day we cram a bunch of fun on ourselves. Weee!

SPARC Events: Sometimes we have a virtual happy hour, team building events, (less corny than it sounds), competitions, or just a plain little reward for no reason. It’s a little spark in our usually normal days. Warning, we make you wear costumes. Often.

Professional development: We might live and breathe software development, but we are also really passionate about our team’s personal development too. We love to learn, and are always striving to be the best version of ourselves; whether it’s training on the latest technology, or learning how to become a better delegator, we will help you improve your skills and hit your goals.

Culture: We’re a certain type of people. We’re all a little different and unique in our own way but we seem to work well together. No one’s perfect and we embrace that. We take our work seriously, but we don’t take ourselves too seriously. Check out our site to get to know us! Feel free to dissect what and how we do what we do.

All careers come with a 30 day no-questions asked money-back-guarantee. If you are in any way unsatisfied with your career, we will return you to the workforce at absolutely NO COST to you (minus shipping and handling).