Adecco Looking for Customer Service Associate at Ajax, Ontario, Canada Full Time

As a Customer Service Associate, you will provide accurate information, to the public and internal clients in a clear, courteous and professional manner as it relates to a wide array of Town services and programs. This includes a variety of topics, including, but not limited to: Legislative requirements, facilities, by-laws, permit requirements, policies and procedures and special events and Town services and programs.

The ideal candidate should hold at least a Grade 12 diploma or equivalent, along with a minimum of two (2) years of robust front-line customer service experience in an office setting. Additionally, experience with processing payments, balancing cash, and preparing bank deposits is required.

If you are eager to contribute to impactful projects and ready to be part of our dynamic team, don’t miss this opportunity – apply now!

• Salary: $ 30.80/hour
• Location: Ajax, ON
• Shifts: Monday – Friday | 10:00am – 2:00pm | Must be able to work 35hrs/week for vacation coverage if needed
• Job type: Full-time | Temporary | 4-5 month contract

Here’s why you should apply:

• Hires fast, pays weekly.
• 4% vacation pay paid out on each weekly pay cheque.
• Medical and dental benefits once qualified.
• Free training programs
• New and quicker onboarding process

Duties and Responsibilities:

• Provide frontline customer service to the public by telephone, in-person and email correspondence in a timely manner.
• Prepare marriage licences and perform Commissioner of Oaths services.
• Register animal licenses and process payments for animal licences, parking ticket and permits.
• Balance cash register and prepare daily bank deposits.
• Prepare letters to accompany proclamation and celebratory certificates (i.e. birthdays, anniversaries, and other special occasions).
• Provide back-up support to other staff in section, including coverage during leave periods (e.g. vacation)
• Other duties as assigned.

Qualifications & Skills:

• Must be eligible to work and reside within Canada
• Minimum Grade 12 diploma or equivalent.
• Minimum of two (2) years strong front-line customer service experience in an office setting.
• Excellent customer service skills.
• Excellent organization, administrative and time management skills.
• Experience with processing payments, balancing cash and preparing bank deposits.
• Excellent keyboarding skills to ensure work is completed accurately and efficiently.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to quickly learn and work with various software.
• Ability to maintain confidentiality with sensitive matters.
• Ability to provide a current criminal record check that is satisfactory to the Town of Ajax, upon being hired.

Don’t miss out on this Customer Service Associate job in Ajax , apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

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