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Purpose: This position to support DC operations as an expert user to help ensure the accuracy of the Distribution Center inventory by using proper business processes and controls to resolve inventory discrepancies through detailed analysis and monitoring of transactional data within the host enterprise resource planning system (ERP) and DC warehouse management system (WMS). This will include prompt and proper resolution of all interface / data alignment errors. This individual will use this expertise to propose improvements to DC planning and processes where appropriate.
Key Responsibilities
Serve as the local expert and general resource for DC Operations staff to answer questions and share system’s knowledge
Daily analysis, research and correction of complex issues as well as developing solutions in coordination with the impacted departments
Assist in the monitoring of any interfaces for systems impacting transactions that are not supported by a Global Tech resource; specifically, monitoring of SAP inbound interfaces which include but are not limited to the following: Master Data / Inbound P.O.’s / Goods Receipt / Delivery Notes / Goods Issue / Stock Adjustments / Inventory Reconciliation / Returns
Research, analysis and processing of Pending/Failed transactions
Assist the Inventory Control Coordinators to resolve variances by performing research in WMS and the ERP, conduct investigations relative to short / over product, performing root cause analysis to maintain inventory integrity
Review and analyse available variance reporting as needed to ensure accuracy between WMS and ERP systems
Make necessary adjustments to reflect accurate inventory in the warehouse management system (WMS) as directed / authorized, ensuring that the appropriate standard operating procedure (SOP) is followed and adequate back-up records are maintained
Communicate effectively with head office Product Supply, Logistics, Customer Service and Finance departments as required when resolving discrepancies
Act as the main point of contact in the DC for Tech and other SCM departments to coordinate DC requirements for testing related to system upgrades and issues fixes
Execute established test scripts thoroughly and validate results in conjunction with the DC Ops to support SAP Quarterly system release and approved RFC’s
Participate in meetings with DC Operations staff and local Tech staff as needed to ensure issues are clearly understood and resolve systemic issues affecting DC performance
Communicate effectively with other SCM departments to assist in improving the overall understanding of the DC WMS and its interactions with the ERP
Provide recommendations for continuous process improvement in the DC based on an expert’s level systems knowledge
Provide the required training to assist in the development of new and existing employees that need to acquire / improve knowledge of the WMS and/or the ERP to effectively perform their job
Continuously evolve knowledge of all required systems by participating in training provided and engaging with users in other departments to learn from their expertise
Document all processes in order to assist the Inventory Control Manager in ensuring effective departmental SOP’s are developed, updated and adhered to
Other duties as assigned by the Inventory Control Manager
Key Relationships
This position will work with SAP Technical Support Team and local Tech, WMS/WCS Super Users, Compliance, Customer Service, Logistics and Finance
DC Inventory Control and DC Ops Management
Knowledge Skills And Abilities
Strong aptitude for understanding complex, integrated information systems
Strong analytical skills for problem identification and resolution development
Working knowledge of DC operations, including storage methods and material flow
Strong working knowledge of computer systems and multiple WMS and ERP platforms including but not limited to Manhattan, SAP, Omni Hub
Strong organizational and meeting skills, and communication across all levels of business
Proven abilities to be accountable, detail oriented and thorough.
Requisite Education And Experience / Minimum Qualifications
Previous experience in a role designated as a system “Super User” is an asset
University or Community College graduate or equivalent education and experience in related industry
A minimum of 3 years of previous experience working with information systems to provide analysis, complete research and perform testing
Minimum Three Year’s ERP And/or WMS Experience
Strong knowledge in MS Office; Excel
Health & Safety Duties & Responsibilities
The following are the duties and responsibilities of all adidas Canada full-time, seasonal-temporary and contract workers:
Keep workplace safe and orderly.
Report all accidents, injuries, contraventions of the Act and unsafe conditions to the Supervisor / Manager.
Inspect immediate workplace daily and maintain to standards and report any hazards to Supervisor / Manager immediately.
Use and wear the personal protective equipment or clothing required by the Occupational health & Safety Act and / or the Company and shall not remove or make ineffective any protective device required by the regulations or by the Company without providing an adequate temporary protective device.
Work in compliance with the provisions of the Act and the Company safety policies.
Report to Supervisor / Manager the absence of, or any defect in, any equipment or protective devices of which s/he is aware and which may endanger her/himself or another worker and any hazard of which s/he knows.
Not use or operate any equipment, machine, device or thing or work in a manner that may endanger him/herself or any other worker, nor engage in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct.
Know and employ established rules and procedures for handling hazardous materials, equipment and processes.
Though our teammates hail from all corners of the world, our working language is English. Diversity and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best. We embrace DIVERSE backgrounds, experiences, and perspectives and seek to create a workforce that REFLECTS our consumers and communities.
adidas is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified candidates, including those with Disabilities, and will accommodate applicants’ needs, upon request, throughout all stages of the recruitment and selection process. If selected to participate in an interview, accommodations will be made available on request. Please inform the Recruiter of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
