Akkodis Looking for Operations Specialist – Invoicing, Reporting & Contract Management at Ottawa, Ontario, Canada Full Time

JOB TITLE: Operations Specialist – Invoicing, Reporting & Contract Management

DEPARTMENT: Ottawa

BU/FUNCTION: Akkodis Canada (Formerly Modis)

REPORTS TO: Director, Ottawa Operations & Security

DATE: November 2023

════════════════════════════════════════════════════════════

JOB SUMMARY:

Reporting to the Director, Ottawa Operations & Security, this role is responsible for the specialized invoicing and contract reporting for a subset of the Ottawa branch accounts. In addition, the role manages and maintains the branch contract repository.

ESSENTIAL FUNCTIONS:

· Responsible for the management and maintenance of the Branch contract repository.

· Maintain a list of all active contract vehicles and ensure required insurance certificates are updated as necessary.

· Responsible for overseeing and ensuring that Government and Commercial Client Contract Reporting is undertaken in a timely manner within prescribed contractual obligations (ie. monthly, quarterly) for a designated account base.

· Responsible for specialized monthly client invoicing such as DND and others as required.

· Review consultant travel/expense claims and submit invoices to clients.

· Perform invoice reconciliation as needed for manual invoices.

· Submit Quarterly Usage Reports for Supply Arrangements and Standing Offers to Centralized Professional Services System (CPSS) on behalf of Akkodis.

· Conduct quality reviews on all contract, invoicing and assignment order transactions to ensure compliance with policies, standards and contractual obligations.

· Flag errors, make corrective recommendations and monitor error correction actions by assigned responsible individuals.

· Assist with the management of the Branch assignment/contract database.

· Assist the Back Office with correcting timesheets, billing/invoice issues, or collections as requested.

· Ensure timesheets and required backup (if applicable) balance and are compliant to contracts that are managed for clients.

· Perform backup duties for other administrative functions as needed.

· Attend regularly scheduled Operations Team meetings.

· Any other duties as assigned by Manager.

WEEKLY OBJECTIVES and KEY METRICS:

• N/A

TRAINING REQUIREMENTS:

• Complete all AULearnCenter training within first 30 days of employment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made upon request to enable individuals with disabilities to perform the essential functions.

EDUCATION & EXPERIENCE:

• 3+ years’ work experience in an administrative, operations or finance role, preferably within a similar industry
• Completion of College diploma or University degree or equivalent preferred
• Must be able to obtain Government of Canada Security Clearance (Secret level at minimum)
• Experience with government contracts, records management, databases, Excel, preferred.

SKILLS & OTHER POSITION REQUIREMENTS:

• Strong communication skills and customer service orientation
• Ability to effectively manage competing priorities in a fast-paced environment

· Team player with ability to problem-solve

• Previous experience within a large corporate environment
• Bilingualism is considered an asset

AKKODIS CANADA RETAINS THE RIGHT TO CHANGE OR MODIFY JOB DUTIES AT ANY TIME. THE ABOVE JOB DESCRIPTION IS NOT ALL ENCOMPASSING. NEEDS AND REQUIREMENTS MAY VARY BETWEEN LOCATIONS AND ACCORDING TO BUSINESS NECESSITY.