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Reporting to the Health Information Management Supervisor, the Registration, Switchboard, & Patient Information (RSPI) Clerk is responsible for Patient Registration, Switchboard, Finance, and Health Record functions. The RSPI Clerk maintains the integrity of the health record through filing, adding late reports to the patient’s records, photocopying, and retrieving confidential patient records. The position responds to telephone requests for access and disclosure following department, zone and legislative requirements. Interviewing and Registration of patients utilizing health care information system (Meditech) to include the collection/verification of patient’s demographic information as well as validating insurance, financial information, completion of WCB forms, and other necessary forms. This process includes reception, application of identification wristbands on patients, providing wayfinding, creating unique lifetime identifiers for non-residents of Alberta and other clerical duties to support the registration process. Scheduling specialty clinics, reminder calls to patients. Provides reception services, operating the switchboard and directing calls or taking messages as appropriate, opening and closing the office, wayfinding, greeting clients and families. Monitors security cameras if applicable and codes phones/alerts as required on the site. Provides information to internal and external care providers on request. Performs financial duties such as receiving payments on accounts, providing safekeeping, and where applicable assisting residents with trust accounts.
Reporting to the Health Information Management Supervisor, the Registration, Switchboard, & Patient Information (RSPI) Clerk is responsible for Patient Registration, Switchboard, Finance, and Health Record functions. The RSPI Clerk maintains the integrity of the health record through filing, adding late reports to the patient’s records, photocopying, and retrieving confidential patient records. The position responds to telephone requests for access and disclosure following department, zone and legislative requirements. Interviewing and Registration of patients utilizing health care information system (Meditech) to include the collection/verification of patient’s demographic information as well as validating insurance, financial information, completion of WCB forms, and other necessary forms. This process includes reception, application of identification wristbands on patients, providing wayfinding, creating unique lifetime identifiers for non-residents of Alberta and other clerical duties to support the registration process. Scheduling specialty clinics, reminder calls to patients. Provides reception services, operating the switchboard and directing calls or taking messages as appropriate, opening and closing the office, wayfinding, greeting clients and families. Monitors security cameras if applicable and codes phones/alerts as required on the site. Provides information to internal and external care providers on request. Performs financial duties such as receiving payments on accounts, providing safekeeping, and where applicable assisting residents with trust accounts.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support III
Union: AUPE GSS
Department: NZ JSPR HC Registration
Primary Location: JasperHlth Ctr/Comm/MentalHlth
Multi-Site: Not Applicable
FTE: 0.75
Posting End Date: 25-MAR-2022
Employee Class: Regular Part Time
Date Available: 18-APR-2022
Hours per Shift: 4.0, 7.75
Length of Shift in weeks: 6
Shifts per cycle: 27
Shift Pattern: Days, Evenings, Weekends
Days Off: As Per Rotation
Minimum Salary: $22.79
Maximum Salary: $27.69
Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Working knowledge of Microsoft Outlook, Word and Excel. Medical Terminology Certificate or equivalent (testing will be conducted). Fluent in written and spoken the English language. Accurate and proficient keyboarding skills with a minimum of 45 wpm required (testing will be conducted).
Preferred Qualifications:
MOA, Unit Clerk Course or equivalent. Experience in Patient Registration, Financial Records, and/or Telecommunication.
