Log In
Sign Up
Your Opportunity:
Reporting to the HIM Supervisor, the Administrative Support III is responsible for Patient Registration, Switchboard, Finance, and Health Record functions. The Administrative Support III maintains the integrity of the health record through filing, assembly and retrieving patient records. The position responds to telephone requests for access and disclosure in accordance with department, zone and legislative requirements. Interviewing and Registration of patients utilizing health care information system (Meditech) to include the collection/verification of patient’s demographic information as well as validating insurance, financial information, completion of WCB forms, and other necessary forms. This process includes reception, application of identification wristbands on patients, providing wayfinding, creating unique life time identifiers for non-residents of Alberta and other clerical duties to support the registration process. Scheduling specialty clinics, reminder calls to patients. Provides reception services, operating the switchboard and directing calls or taking messages as appropriate, opening and closing the office, wayfinding, greeting clients and families. Monitors security cameras if applicable and code phones/alerts as required in the site. Performs general clerical health record duties including filing, adding late reports to the patient’s records, photocopying. Provides information to internal and external care providers on request. Performs financial duties such as receiving payments on accounts, providing safekeeping, and where applicable assisting residents with trust accounts. In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.
Reporting to the HIM Supervisor, the Administrative Support III is responsible for Patient Registration, Switchboard, Finance, and Health Record functions. The Administrative Support III maintains the integrity of the health record through filing, assembly and retrieving patient records. The position responds to telephone requests for access and disclosure in accordance with department, zone and legislative requirements. Interviewing and Registration of patients utilizing health care information system (Meditech) to include the collection/verification of patient’s demographic information as well as validating insurance, financial information, completion of WCB forms, and other necessary forms. This process includes reception, application of identification wristbands on patients, providing wayfinding, creating unique life time identifiers for non-residents of Alberta and other clerical duties to support the registration process. Scheduling specialty clinics, reminder calls to patients. Provides reception services, operating the switchboard and directing calls or taking messages as appropriate, opening and closing the office, wayfinding, greeting clients and families. Monitors security cameras if applicable and code phones/alerts as required in the site. Performs general clerical health record duties including filing, adding late reports to the patient’s records, photocopying. Provides information to internal and external care providers on request. Performs financial duties such as receiving payments on accounts, providing safekeeping, and where applicable assisting residents with trust accounts. In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support III
Union: AUPE GSS
Unit and Program: Registration, Switchboard and Patient Information, Health Information Records Management
Primary Location: Wabasca/Desmarais Hlthcare Cnt
Multi-Site: Not Applicable
FTE: 0.00
Posting End Date: 18-AUG-2022
Employee Class: Casual/Relief
Date Available: 29-AUG-2022
Hours per Shift: 7.75
Length of Shift in weeks: Varies
Shifts per cycle: Varies
Shift Pattern: Days, Evenings, Weekends
Days Off: Other
Minimum Salary: $22.79
Maximum Salary: $27.69
Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Experience in Patient Registration, Financial Records, and/or Telecommunication. Ability to communicate fluently in the English language. Ability to problem-solve and be organized and efficient in day-to-day functions. Ability to work under pressure in emergent and urgent situations with limited supervision. Accurate and proficient keyboarding skills of 40 – 50 wpm required. Testing will be conducted with interviewed prospects.
Preferred Qualifications:
Medical Office Assistant and/or Unit Clerk Course. Medical Terminology.
