Allstate Canada Looking for INSIDE SALES AGENT – HOME BASED at Markham, ON Full Time

Considering the current affairs, Allstate will be conducting virtual interviews and has made arrangements for new hires to work remotely till its deemed safe to return to office, please note: some roles will be 100% Home Based.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Our team is growing and we are actively looking to hire an Inside Sales Agent.
Reporting to the Inside Sales Manager, Customer Contact Centre, you will be responsible for nurturing sales from existing customers and achieving outbound sales activity targets, selling Allstate home and auto insurance products.
The hours our contact centre is open are: Monday to Thursday from 7am – 11pm ET, Friday 7am to 10:30pm ET, Saturday 9am to 5pm ET and Sunday 11am to 7pm ET.
Role Designation: Home-Based
Benefits to joining Allstate
Complete Group Benefits Program customizable to your needs
Strong Brand Recognition
Working within the community and giving back!
Opportunity for career development and growth.
We work a 37.5 hour work week and we are proud to offer work from home opportunities once you have demonstrated knowledge and the required skills.
Accountabilities
Effectively respond to inbound sales calls and emails (quick quotes and Kanetic Leads) providing customers with appropriate products and accurate quotes in accordance with Allstate Canada Groups underwriting guidelines
Action outbound direct sales initiatives which include requotes, win-backs, leveraging renewals, strategic partnership opportunities
Consistently achieve monthly individual sales targets and comply with quality targets as established by the organization
Complete and submit accurate and timely tracking reports to Inside Sales Manager within an established timeline
Obtain and maintain agent licenses for provinces that the Customer Contact Centre operates business
Adhere to assigned work schedule and direct sales assignments
Qualifications:
Post-secondary education and/or relevant work experience
Must have OTL Insurance License or willing to obtain
Proven direct sales experience is a must
Insurance industry experience such as underwriting, marketing, claims is an asset
Knowledge of Allstate’s technology, core products and knowledge of third party strategic partner products offered through the Customer Contact Centre is an asset
Excellent interpersonal skills, ability to quickly build trust and effectively understand customers’ needs and requirements, must be strong in closing and meeting sales targets
Ability to comprehend data such as direct sales metrics, score cards and financial reports
Ability to multi-task, to meet targets and deadlines under pressure in a fast-paced environment.
Strong Ability to multi-task, prioritize, and manage time effectively
Excellent interpersonal and collaboration skills to support colleagues across the organization to build and maintain positive work relationships
Proven ability to adapt to changing work processes and support the business changes within a continuous improvement mindset
Extensive knowledge of telephone sales processes including needs based presentation, handling objections, closing and cross sell/ up sell techniques
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation please let us know and we will work with you to meet your needs.
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation please let us know and we will work with you to meet your needs.
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Job Type: Full-time