The office is conveniently located within the Yonge & Sheppard Centre office tower in Toronto, steps away from to the Sheppard subway station. Our home office promotes a great workplace culture, and we are proudly Great Place to Work certified in Women, Healthcare and Diversity.
Reporting to the HR Manager, the HR Services Advisor will provide support in all aspects of Human Resources including recruitment, training, employee/labour relations, and other day to day administration activities.
This role is key in providing HR guidance and customer service to all levels of leadership within the organization to ensure compliance with corporate policies, employment law, employment standards and best practices.
The HR Services Advisor will support a high-performance, high volume work environment which optimizes internal processes and ensures all activities are well planned, coordinated and directed while also satisfying the needs of the business objectives.
Job Responsibilities
Consult with leaders to proactively identify needs, understand challenges, and provide recommendations for improvement in the way people management is carried out
Plan and develop HR strategies and solutions to meet business requirements of client areas while maintaining consistency and alignment with overall business objectives and policies set by the VP of HR
Participate in development, implementation and communication of company-wide HR projects, initiatives, policies
Coach and influence leadership on all areas of HR issues including performance management, employee relations, workforce planning, organizational design and resourcing, employee and organizational development, progressive discipline, talent management, succession planning, attraction and retention strategies, job evaluation
Produce monthly/quarterly and annual HR metrics and reporting
Manage and resolve low-mid level employee relations issues. Assist in investigations as required.
Provide HR Policy guidance and interpretation on Labour Laws and Employment Standards.
Any other duties as assigned by your leader or Executive
Accountabilities
Work closely with the Regional Managers to cultivate the 123Dentist culture; collaborate to create and implement best practices and policies that will govern the team to meet objectives
Build and maintain strongly influential working relationships with all client areas, including senior leadership, to enable effective service delivery with high trust, credibility and influence
Build and maintain effective partnerships with HR, recruitment and payroll colleagues including subject matter experts
Facilitate teamwork and constructive working relationships within client areas, including use of conflict resolution techniques where appropriate
Required Skills & Abilities
Strong analytical and problem-solving skills with the ability to develop comprehensive and strategic solutions to complex cases
Good business acumen and understanding to allow appropriate partnership with client groups
Strong interpersonal skills with knowledge and experience in consulting and facilitation, with the ability to assess leadership team capabilities and influence leaders to align with strategic HR goals
Flexible and able to adapt to quickly shifting business priorities and demands
Solid understanding of HR practices and processes
Customer service mindset in all HR functions
Able to work independently to support business operations
Excellent communication (verbal and written) and interpersonal skills
Strong customer relationship skills
High degree of integrity, tact and empathy
Competencies:
Decision Making & Problem Solving
Think creatively to improve processes and efficiencies within the department and organization.
Exercise sound judgment when addressing issues, with both internal and external stakeholders
Anticipate implications of decisions made and prepare a response or solution to new problems that may arise
Use effective problem solving, conflict management and negotiation skills to successfully resolve performance and disciplinary issues
Team Collaboration
Engage with internal and external customers in a meaningful way that builds loyalty and trust
Resolve any cross-boundary conflicts and provide coaching and accountability to maintain a harmonious team environment.
Promote a positive and productive work environment by creating opportunities that motivate individuals to collaborate
Encourage information-sharing and high-level communication at all times
Innovation and Change
Recognize diverse backgrounds and needs within the organization
Propose new methods and approaches that benefit the organization
Education, Credential & Qualifications
A university degree or college diploma in a related Human Resources or Business field or working towards
A minimum of 3 years experience as an HR Generalist
Human Resources Professional (CHRP) designation
Proficiency in MS Office (MS Excel and MS Outlook, MS PowerPoint in particular)
Experience with HRIS would be considered an asset
Desirables
Demonstrated ability to manage multiple priorities
We thank all candidates for their interest; however, only those selected for an interview will be contacted.
Altima strongly believes that diversity in the workplace is essential to our success. As a result, we are committed to providing equal opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
We welcome and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process please e-mail [email protected]
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