Ann Beauty Inc Looking for Office Administrator and HR Assistant at Mississauga, ON Full Time

Established in 2016, LLBA (www.llbaprofessional.com) has been rapidly growing from a one-person store into one of the best lash extensions and brow suppliers in the US and Canada. We are sourcing, manufacturing, wholesaling, and retailing the best products on the lash market.

At LLBA, we work hard to be the best allies in your journey to enhance your lashing experience. Over the years, we have been working with leading lash and liquid manufacturing companies, distributors, and industry experts to develop and diversify our range of products.

The beginning of 2021 saw a significant change when LLBA was rebranded into LLBA Professional. This milestone signified our growing ambition to become the most trusted brand for lash artists worldwide. Our current goal is to incorporate more lash products and solutions for our customers and increase their revenue.

Tasks & Responsibilities

• Review and manage emails, answer and direct incoming calls.

• Manage social media calendar and increase customer engagement through timely posts across social media platforms
• Build and maintain relationships with customers and work on enhancing the customer experience at all times, utilizing a customer-first approach
• Consistently and thoroughly follow-up on client experience matters (orders lost/ delayed/damaged/etc…)
• Carry out customer outreach as directed.
• Coordinate of the recruitment and selection process
• Manage the onboarding of new employees & partner community by providing information packets
• Other duties as assigned.

Knowledge & Skills

• Excellent reading, writing and speaking skills. Speaking Vietnamese is an advantage.
• Proficient in Microsoft word, excel, PowerPoint, PDF for document representation.
• Customer service and office knowledge or experience preferred.
• Self-motivated and able to work independently.
• Excellent time management and prioritization skills.
• University degree or college diploma considered an asset.

Benefits of working in this role include:

• Flexibility, agility, fast paced
• Amazing, collaborative team
• Positive energy and work environment that promotes learning, discovering, mentoring and feedback for growth.

Job Type: Full-time

Location: Mississauga, ON

Job Type: Full-time

Schedule:

Education:

• Secondary School (preferred)

Experience:

• Administrative assistant: 1 year (preferred)
• Customer service: 1 year (preferred)

Job Types: Full-time, Permanent

Salary: $42,000.00-$45,000.00 per year

Additional pay:

Benefits:

• Casual dress
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Application deadline: 2022-03-10