Aston Carter Looking for Entry Level Back Office Banking Role (In Office) at Toronto, Ontario, Canada Full Time

Our client, one of the big 5 banks in Canada, is looking to hire entry level back office banking associates to help support their Corporate Office located in the North York, ON area.

Please note – this role is 100% in office (5 days a week). This is not a remote or hybrid role.

• The job duties include but are not limited to the following:*
• Delivers an Exceptional Customer Experience by providing the best-in-class customer service through the timely and accurate handling of all inbound inquiries received via multiple channels (e.g.: fax, incoming mail, email or other electronic methods) within established Service Levels Agreements and Service quality standards. This includes providing training to team members to ensure seamless service delivery.
• Acquiring and maintaining expert proficiency of OCS Settlement Accounting, Credit Cards and Debit Cards as well as the regulations, policies and procedures governing them.
• Ensures negative trending or risk related issues within the products serviced are identified and contributes recommendations to address root cause with a view to driving increased efficiency balanced with reduced operational risk within the team.
• Balances and reconciles on Credit Card, Commercial Card and Loan Products, related suspense accounts, monthly balancing and financial returns including taking appropriate action for corrections or adjustments. Escalating unusual items in a timely manner to the TL or Asst Manager with appropriate recommendations where required.
• Validates, maintains, and reports where required on daily, monthly, quarterly, annual and periodic basis, activities related to GL & DDA balances.
• May act as the subject matter expert (SME) in Reconciliation, actively participates in consultations with partners for technology enhancements and takes initiative in identifying process enhancements that drive increased efficiencies within the unit.
• Must Have Experience/Knowledge:*
• 2+ years of Experience working at a Bank
• Thorough knowledge of Microsoft Office including intermediate Excel skills
• 2+ years of experience working with General Ledgers and Balance Sheets Disclaimer: The Company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting

À propos d’Aston Carter:

Veuillez noter : Des fraudeurs essaient de se faire passer pour des employés d’Aston Carter. Nous n’utiliserons jamais des services gratuits comme Gmail, Telegram ou WhatsApp pour communiquer avec vous et nouse ne vous demanderons jamais d’argent.

Aston Carter, une division d’Aerotek, est un fournisseur d’envergure mondiale de services de recrutement et de dotation de personnel pour les sociétés à la recherche de professionnels du milieu des affaires hautement spécialisés. Aerotek est une société en exploitation d’Allegis Group, un fournisseur multinational de solutions en matière de talent. Aston Carter s’engage fermement à offrir un service de premier ordre aux clients et aux professionnels du milieu des affaires dans un vaste éventail de disciplines, notamment la comptabilité, la finance, la gouvernance ainsi que la gestion du risque et de la conformité. Avec plus de 60 bureaux en Europe, Asie et Amérique du Nord, Aston Carter offre une expertise locale, régionale et mondiale pour répondre aux besoins uniques de ses clients. Reconnu “best of staffing” par nos clients et le talent que nous recrutons, Aston Carter s’engage à livrer un service hors pair a tous nos partenaires d’affaire.

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We’ll never contact you via Gmail, Telegram, or WhatsApp and we’ll never solicit money from you. Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers’ unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.