ATB Financial Looking for Systems Admin – Mac OS at Calgary, AB Full Time

Our bottom line is different.

There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset and our unrelenting thirst for making it possible for fellow Albertans—even the ones who aren’t our clients.

Whatever it is, you won’t find a more genuine, driven and knowledgeable group of humans anywhere. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.

Job Number: REQ

Location: Calgary or Edmonton, AB

Apply by: Sunday, April 17th, 2022

Paygrade: J/K-OTH

# Positions available: 1

Leader Name: Kaven Phosavanh

As ATB’s next Systems Admin, you will maintain and support our MacOS end user computing devices utilizing our JamF management platform including vulnerability management, application packaging, deployment and lifecycle management.

The Systems Admin drives configuration, integration, management and updates of technology solutions and system platforms used by business.

Responsibilities:

• Manages, maintains, and upgrades computer systems used by tech and business
• Drives configuration and integration of technology solutions and system platforms
• Monitors and operates existing systems and coordinates with business needs
• Aligns non-standard systems with best practices and enhances systems/applications accordingly
• May be involved in process development of daily operations
• Minimum of 2 years of Mac OS experience in an enterprise environment within the last 5 years with a minimum of 2 years of desktop support experience
• 2+ Years in a System Administrator capacity supporting JAMF Pro, managing macOS Devices
• 1+ Year building Apple Packages using JAMF Composer
• 1+ Year Experience with Mac Imaging
• 1+ Year Experience in an IT Support Helpdesk role, specifically working with macOS
• Have a strong understanding of computer hardware (macOS)
• Relevant experience in support and demonstrated ability to install, debug, and perform maintenances as it relates to Apple macOS Assets
• Problem – Solving orientation and ability to communicate effectively with technical and non-technical colleagues at all levels in the organization
• Create technical support documentation for both end-user and service desk support agents
• Use Sudo commands
• Ability to understand syntax and basic modification of scripts in various scripting languages (Python / Shell / Bash)
• Build a set of provisioning profiles based on defined corporate desktop/laptop standards
• Define standards and schedules for common image and security updates
• Define and manage Enterprise Mac best practices
• Analyze environmental scan reports to proactively identify the severity of vulnerabilities as well as items affected in accordance with the Vulnerability Management Policy
• Communicate with system owners regarding actions needed to remediate vulnerability
• Identification of non-standard/unapproved applications
• Manage and administer JAMF client health, including the process of getting clients healthy
• Create, manage, and administer JAMF software packages and deployments

Requirements

Accreditations:

• Bachelor’s degree in math, engineering, computer science or equivalent
• Working knowledge in customization and configuration of assigned applications (e.g. SAP or Legacy systems)

Core Technical Skills:

• Application maintenance & monitoring including modifications, performance improvement and security
• Software asset management – Managing, distributing and maintaining colleague software asset inventory.
• Functional Analysis – Translating business needs into processes and IT evolutions. Identifying and designing functional requirements based on business needs. Representation of requirements into functional diagrams (flow, relationships between elements, time, etc.).
• System integration & API management – Configuring and setting up technical platforms. Documenting API components and related metrics; Configuration of applications, including Workday, Chrome River, Saba Cloud, Avature, etc.
• Data governance including master data domain, dataflow design, data quality management
• Data privacy & regulation – Applying safety rules and legal aspects of GDPR and other local legislation
• Metadata management: Establishing policies and processes that ensure information can be integrated, accessed, shared, linked, analyzed and maintained to best effect across the organization.

Interpersonal and Leadership Skills:

• Written communication
• Verbal communication
• Critical thinking & problem solving

At ATB, we know that as you develop in your career, you gain many transferable skills. If you believe your experience and qualities are a match for this position, please consider applying.

Benefits

Be great. Be you. Believe.

We are dedicated to building a workforce reflective of the diversity within our communities and creating an environment where every team member has what they need to reach their potential. We encourage candidates from all equity-seeking groups to apply.

What happens next?

Thank you for applying online. If you are shortlisted for this opportunity, you will hear from us after the posting close date regarding next steps. We might ask you to participate in a digital interview or phone interview. If you require any accommodations, please let us know.

All ATB Financial team members are required to disclose their vaccination status and provide proof of vaccination as a condition of employment to help support client and team member safety.

Stay in touch!

ATB is excited to know you’re interested in a career with us! Follow us on LinkedIn, Facebook and Instagram to get the inside scoop on what our team is up to.