Under the direction and leadership of the Supervisor, Customer Care & Billing, this position is responsible for supporting the delivery of regulatory and customer excellence. This includes assisting in supporting overall operational success and process execution by identifying and tracking process opportunities and failures, generating reports, preparing gap/trend analysis, preparing training materials, supporting rate design and rate change processes, and triggering process improvement and quality assurance activities.
We’re looking for someone who cares about their work and strives for more each day. Someone who challenges the status quo, embraces change, and thrives in a collaborative work environment. If you are someone who approaches work with passion, curiosity, and the courage to innovate, then this role is for you.
What You Get to Do:
Qualifications:
What We Offer:
We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.
ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.
Manson, Nina
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