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Company Overview
GP8 Water is a fast-growing company that focuses on providing sustainably sourced and packaged premium bottled water to major hospitality groups and retailers across North America. We are seeking a dynamic and motivated individual to join our team!
Job Description
GP8 Water is seeking an outgoing and reliable Customer Experience Manager to assist in our Toronto office. This role is responsible for ensuring that everything in our office is running smoothly, our clients are happy, and we’re growing the business!
You have a welcoming vibe and genuinely enjoy helping people. You love collaborating with a team and enjoy working at a fast-paced, dynamic place. You have an entrepreneurial spirit and an “I got this” mindset.
Here’s what the role is like:
Job Responsibilities:
Acting as a first point of contact for visitors
Answering and directing phone calls, along with general administrative duties
Managing delivery scheduling, and utilizing our CRM interface
Track and submit performance metrics
Any other administrative duties as assigned
Qualifications:
An undergraduate degree
Excellent communication skills
1+ year of relevant professional office administration experience preferably from a product-oriented company
A mature approach to customer service, detail oriented, strong organizational and multitasking skills
Proficient in Microsoft Office and Google Suite
Expectation to be able to commute to our two GTA offices (Downtown & East York)
A sense of humor always appreciated and a good fit for our company culture
Job Types: Full-time, Permanent
Salary: $20-22/hour
Job Types: Full-time, Permanent
Salary: $20.00-$22.00 per hour
Additional pay:
Benefits:
- Company events
- Discounted or free food
- On-site parking
- Paid time off
- Store discount
Schedule:
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (preferred)
Education:
- Secondary School (preferred)
Experience:
- Customer relationship management: 1 year (preferred)
Language:
