TRADER Corporation is a trusted Canadian leader in online media, dealer, and lender services. The company is comprised of AutoTrader.ca, AutoSync, and Dealertrack Canada. AutoTrader.ca (AutoHebdo.net in Quebec) offers the largest inventory of new cars and used cars in Canada, receiving over 25 million monthly visits to its marketplace. With over 3,500 subscribers and counting, AutoSync is the largest and fastest-growing dealer and OEM software provider in Canada. The platform’s suite of connected automotive software solutions brings advertising, conversion, and operational support together, synchronizing the entire retail process. AutoSync’s diverse range of offerings includes: vAuto, EasyDeal, xtime, Motoinsight, Activix, TAdvantage, and TRFFK. Dealertrack is Canada’s largest automotive financing portal, enhancing efficiency and profitability for all major segments of the automotive, marine, recreational vehicle, motorcycle, and powersport retail industries. Over 6.5 million credit applications are submitted via the Dealertrack Canada portal each year. Visit tradercorporation.com to learn more..
As a Business Analyst, you will be undertaking research to validate business needs within the lending services area. You will partner with several key internal stakeholders (Product, Technology, Data and Analytics, DLDs) to create holistic and strategic solutions that fully support, satisfy, and anticipate the operational, and reporting needs and support product development in evolving and growing the business. You will manage a group of customers, supporting their continued business and technical needs.
Key Areas of Responsibility:
· Manage resources and prioritize work assignments to meet milestones.
· Guide team and appropriate stakeholders.
· Champion team awareness of process, methodologies, and tools, while understanding scope change impact (e.g., timeline/cost and risk), communicate quickly and effectively.
· Promote team compliance with business analysis and requirements methodologies and standards.
· Oversee and manage escalations and resolution, as well as ongoing monitoring and assessment to mitigate risks and monitor and track progress.
· Proactively intervening on “at risk” initiatives to support Business Systems Analysts and oversee and provide input throughout documentation creation, delivery, and maintenance.
· Manage positive team, client, and technology partner relationships.
· Develop sound practices and understanding with stakeholders, to emphasize best practices, innovation, and enterprise-wide solutions where applicable.
· Maintain an “end-to-end” view of the customer, business, and processes to help new project requests based on changing partner needs.
· Work with DLDs to understand lender needs and reactions to product features, functionality, and deployment of change requests.
· Stay abreast of best practices, internal/external feedback to support continuous improvement: testing protocols and practices, code deployment methodologies, customer satisfaction, safety and soundness of the platform, and continuous improvement.
Job requirements:
· 3-5 years experience as a Business Analyst
· Post Secondary Education in a relevant field of study, and desire for continuous improvement ·
· Proven experience with business and technical requirements and a solid understanding of working with lending products.
Required Soft Skills and Competencies:
· Strength in developing effective relationships with different business units, portfolios, and project managers.
· Ability to present and make recommendations to senior management and executives.
· Enthusiasm and willingness to foster a culture that encourages productivity, innovation, process improvement, teamwork, and a high level of professionalism.
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