The position will have you talking with people all day, therefore candidates must be great on the phone and capable of holding a social and entertaining conversation with other humans in fluent English (other humanoid languages are a plus). The majority of your work will include repetitive yet fulfilling tasks such as password resets, software installation, computer preps, new user setups, properly formulated ticket details and dispatching or escalating issues to fellow technicians.
What is in it for you? Well, a competitive starting salary, amazing work-life balance, inclusive, fun, supportive culture. Holidays and weekends off. RRSP matching. Great benefit and insurance, including the assistance to continue your technical training and certifications, with a lot of room to grow internally.
If you are interested, please respond to this and make sure to include “Beam me up Scotty” on your cover letter. If you are chosen for an interview – you will be required to complete a technical assessment and a fulfilling conversation full of humour and water cooler chatter with our COO.
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