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About Us:
The Badinotti Group is an international company with offices and facilities in Europe, South America and North America. Headquartered in Milan, Italy, Badinotti is a leading manufacturer of netting products for industrial safety, sports (archery, baseball, soccer, golf), commercial fishing and aquaculture. In addition to netting, Badinotti supplies services to fish farm operators located around the world, using state of the art vessels and technology.
We look to satisfy the needs of containment and protection of fish to all companies in the essential aquaculture and fishing industry, through integral solutions, local presence and global experience with a reliable track record proven by our more than 100 years in business. We play a critical role in serving our communities.
Badinotti Net Services Canada Ltd. is headquartered in Campbell River on beautiful Vancouver Island and is the North American headquarters for the Badinotti group.
General Description:
Reporting to the Director of Sales & Marketing, the West Coast Sales Representative, this remote work-from-home position will ideally be located in the Pacific Time Zone on the West Coast of Canada and will mainly be responsible for assisting the marketing team, along with sales support and administration. This role will be fast-paced and dynamic, working in a variety of exciting capacities and an integral part of a highly-trained North American sales team. The role will be expected to liaise with our international offices in Europe and South America. Some domestic and international travel may also be required.
Role Responsibilities (includes but not limited to):
- Selling company goods, products, and services in order to increase profit:
- Looking for potential new clients and buyers;
- explaining the benefits of the products, goods, or services they sell to new customers in order to promote and build loyalty to their brand;
- servicing existing clients;
- managing client relationships through all phases of the sales cycle;
- overseeing online transactions and sales;
- working closely with operations and customer support to ensure customer satisfaction;
- assisting customers with complaints or inquiries related to products, services, or purchases;
- tracking volumes, numbers, and margins by reviewing Sales reports; and
- achieving weekly, quarterly, monthly, and annual volume and margin sales targets.
- Developing strong relationships with key accounts to maintain a high level of service and client loyalty.
- Providing customers with an expected budget, payment agreements, and delivery estimates:
- Drafting contracts and overseeing all purchase agreements;
- managing pricing and sales data, as well as activity reports;
- soliciting purchase orders in their corresponding territory; and
- conducting post-sale follow ups in order to assess and assist customers with any problem or inquiry they may have.
- Writing and submitting periodical reports based on sales and any other occurrences.
- Performing various administrative duties, including preparing expense and commission reports.
- Keeping up-to-date on current market changes and trends:
- Staying up to date with the latest trends in sales and the field of their product by reading publications and attending conferences and seminaries; and
- monitoring market fluctuations, tendencies, and trends as well as following competitor’s activity.
- Working as part of a team within an organization in charge of importing/exporting products and goods in and out of a country.
- Monitoring and overseeing the activity of fellow sellers.
- Leadership experience an asset
Daily Tasks:
- Promoting sales, servicing existing clients, and establishing new accounts.
- Focusing sales efforts by studying existing and potential needs of clients.
- Resolving issues or complaints in a timely manner.
- Cold calling potential clients.
- Keeping up-to-date on current market changes and trends.
Requirements:
- 3 years’ related experience (textile manufacturing, rope, commercial fishing, etc.)
- Adaptive personality with the ability to learn and apply new sales strategies quickly:
- Being resilient when facing challenges.
- Exceptional communication and interpersonal skills:
- Communicating clearly, both in writing and verbally, in order to create a clear and communicative environment with new and existing clients;
- having a friendly and engaging personality in order to create positive interactions with clients;
- listening carefully and understanding customers’ questions and complaints in order to be to resolve any issues promptly;
- providing high levels of customer service to existing clients and potential customers;
- being persuasive enough to be able to convince future clients.
- Being resourceful, energetic, driven, structured, and displaying a strong desire to take initiative.
- Strong organizational, operational, and planning skills in a customer service and sales focused environment:
- Multitasking; being able to work in a dynamic, fast-paced environment;
- being proactive and goal-oriented;
- being able to work independently with minimal supervision; and
- being able to handle time constraints while achieving the required goals.
- Analytical, problem-solving, and decision-making skills:
- Identifying issues and resolving problems in a timely manner;
- being able to gather, monitor, and analyze all types of quantitative and qualitative data into sales reports; and
- being polite and patient while dealing with difficult clients
Join the Badinotti team! We offer:
Competitive Compensation: We offer competitive salaries and a comprehensive health insurance package that includes dental, vision, prescription drugs, paramedicals, life, AD&D and travel coverage. We also offer an Employee Assistance Program and Telehealth access. We believe in rewarding our employees for their hard work and contributions to the company’s success.
Career Development: We invest in our employees and are committed to helping them grow in their careers. As a member of our team, you’ll have access to training, mentorship from experienced leaders within the company, and other resources to help you develop your skills and advance in your career.
Work-Life Balance: We understand the importance of work-life balance and strive to create a supportive and flexible work environment. We offer flexible scheduling and remote work opportunities.
Impactful Work: Our company is making a difference and you’ll have the opportunity to be a part of that. Whether we’re working with existing or new products or providing services to our customers, everything we do has an impact on people’s lives.
Growth Opportunities: Our company is growing quickly, which means there are plenty of opportunities for advancement and career growth. As a member of our team, you’ll have the chance to take on new challenges and develop new skills.
Employee Recognition and Referral Programs: We are always looking for exciting ways to reward and incentivize our existing employees and grow the Badinotti team. We offer bonuses for successful referrals of other high performers and milestone rewards.
Innovative Culture: Our company is committed to innovation and is always seeking new and creative ways to improve our products and services.
Collaborative Environment: We believe that the best work is done when people work together. Our team is made up of talented individuals who collaborate closely to achieve our goals. We use remote work collaboration tools to help employees stay engaged and productive, regardless of when or where they work.
Diverse and Inclusive: We are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. We believe that diversity makes us stronger and that everyone’s unique perspectives and experiences are important.
Fun and Friendly Team: We believe that work should be fun. Our team is made up of friendly and supportive individuals who enjoy working together and celebrating our successes.
Can’t wait to see you at our next Christmas Party!
