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Compensation:
Highlights
Position Summary
Ideal Experience
Ideal behaviours and traits
$70,000 – $80,000 DOE
What will be your daily pursuit?:
Highlights
- Reports directly to the Director of Sales
- Salary range $70,000 – $80,000 DOE
- Quarterly sales bonus opportunity starting at 15% of base
- Remote – position may be based in Vancouver, Calgary, Canmore, Banff, or Jasper
- Hybrid schedule 3/2 option for office/home if based in AB
- Great perks & benefits package
- Excellent growth potential
Position Summary
The Sales Manager, Travel trade is responsible for establishing strategies to expand our sales efforts in the Asian and emerging markets by maintaining excellent client relationships, finding ways to grow our client list and identifying opportunities to develop mutually beneficial partner programs and cooperative marketing initiatives that exceed performance targets.
Working with the Director of Sales, Travel Trade sales team and Pursuit stakeholders, the Sales Manager, Travel Trade is an energetic and motivated team player who is responsible for connecting key clients to our remarkable experiences within the Canadian Rockies and be a brand ambassador for all the products in the Pursuit Collection.
This is an exciting opportunity for someone with a sales background and passion for tourism.
What will you do in this job?:
- Manage a portfolio of existing key clients and seek out new business opportunities for Banff, Jasper Collection while maintaining and growing existing accounts within assigned territory
- Ensure key partners are set up for success and have the marketing materials they need to optimize and cross sell experiences
- Attend client meetings either virtually, locally or abroad as required – this may involve attendance at in office meetings, dinners, tradeshows, and sales/FAM trips
- Track all sales activities in customer relationship management system, daily
- Collaborate with Pursuit Stakeholders and Key Clients to develop new products and expand revenue opportunities based on market feedback
- Stay up to date and report on the overall business climate, including updates on guest and competitive activities
- Work closely with the Pursuit Shared Services Team in establishing go-to-market strategies and tactics, including product development, pricing, scheduling, consumer, trade support, and overall brand alignment.
- Ensure excellent customer service is provided, and problem-solve issues as they arise, with the assistance of the Sales Operations Team
- Administrative duties include but not limited to, completing sales reports, participating in developing sales budget and provide ongoing business forecasts
What skills and experience do you need for this job?:
Ideal Experience
- At least 2+ years’ experience working in sales, preferably in the hospitality, restaurants, hotels, theme parks or resort environments in a leadership role
- Must be willing to travel and attend various in-person trade events and missions within Canada and internationally as required
- Experience developing business and partnerships in Asia
- Ability to speak Japanese, Chinese, or Korean an asset
- Experience with B2B sales and/or Tourism Travel Trade experience
- Experience attending tradeshows and networking events
- Experience with Microsoft Office tools essential (eg.: Excel, Outlook, PPT, Word, Teams)
- Experience using SalesForce or Delphi platforms
- Knowledge of the tourism industry, including PMOs, DMOs, channels of distribution and key global partners is an asset
Ideal behaviours and traits
- Solid written and verbal communication skills
- Ability to foster strong working relationships
- Strong “can-do,” attitude with the willingness to be flexible and adaptable
- Ability to work within a geographically diverse team in a broad range of time zones
- Resourceful, adaptable, resilient, and having a strong sense of self-awareness
- Ability to make decisions, solve problems and exercise good judgment
- Ability to organize and prioritize multiple tasks in a fast-paced environment
- Sense of urgency to complete job duties accurately and in a timely manner
What will your work environment be like?:
Business travel will be required both domestically and internationally. The nature of this position will require work to be performed at nonstandard hours and weekends.
This list describes at a high level what this job requires, but no job description can anticipate every single task, issue or project that could come up. Pursuit reserves the right to adjust, reduce, add, or change job tasks as needed for the success of the business.
To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job could be based in Pursuit office locations in Calgary, Banff or Jasper, AB Canada. Current, legal ability to work in Canada is required.
Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, age, disability, veteran status, and other protected characteristics.
MORE ABOUT PURSUIT www.pursuitcollection.com
Pursuit is a global attractions and hospitality company that connects guests and staff to iconic places through unforgettable and inspiring experiences and strives to become the world’s leading provider of iconic attractions and hospitality experiences. Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI.
Pursuit’s mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences. We deliver rich travel experiences to the global market through our unique hotels and lodges, recreational attractions, retail, food and beverage, sightseeing, tours and travel products. Today, the company enjoys strong perennial demand with operations in or adjacent to Banff, Jasper and Waterton Lakes National Parks in Canada; Glacier, Denali, and Kenai Fjords National Parks in the United States; and our Flyover attractions, FlyOver Canada in Vancouver, B.C. and FlyOver Iceland in Reykjavik, and FlyOver Las Vegas in Nevada. A new FlyOver attraction in Chicago, IL is anticipated in 2024. May of 2021 brought the grand opening of the Sky Lagoon, a premier oceanfront geothermal lagoon experience near Reykjavik, Iceland. Through its Refresh Build Buy strategy, Pursuit is continuing its growth trajectory into new iconic locations around the world.
EEO Information: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.
