BANQUE DE DÉVELOPPEMENT DU CANADA Looking for DIRECTOR OF CHANGE MANAGEMENT at Montréal, QC Full Time

No other bank is doing what we do.

At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy. Our mission is to help Canadian businesses thrive by providing financing, capital and advisory services. We’re devoted to Canadian entrepreneurs. We’re also dedicated to our employees. Adaptable. Inspiring. Different. There’s a reason we like to work here, and we think you’ll like it too. Join BDC and help make a difference!

Diversity. Equity. Inclusion. They’re more than just words for BDC. These concepts are foundational to our success and to our ability to attract, retain, mobilize and develop the right talent, as well as to offer a healthy, professional and collaborative environment. We are committed to cultivating and preserving an environment where all employees can thrive, and, for over a decade, we have been recognized as one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, beliefs, experiences, and more.

POSITION OVERVIEW

Reporting to the Assistant Vice-President, Organizational Transformation, Culture and Change, the Director of Change Management is at the heart of the Bank’s transformations, supporting the various stakeholders on the human aspects related to changes. This person has a strong strategic mindset and can have a macro view of the environment in which transformations take place. They are also an engaging leader who supports their advisors in their various initiatives and who plays a role of influence for their team. They develop solid business relationships and establish a climate of trust that facilitates problem solving. This person must, among other things, work in close collaboration with the other key HR groups, in particular the organizational development team, communications, talent development and HR business partners, as well as several functions of the company, including the IT teams, marketing, strategy, sales force, etc. Finally, they will oversee the portfolio management of our HR transformational activities.

CHALLENGES TO BE MET

• Develop practical change management strategies to ensure project/program adoption;

• Support CM advisors in their various projects and initiatives;

• Implement consistent processes allowing the coordination of projects with the transformation office, the project office, and operations;

• Assign CM advisors to different projects (ensure the best possible allocation depending on the type of intervention, duration, roadmap, etc.) and monitor project progress;

• Ensure the development of team members’ skills in organizational transformations and change management: identify the right training and coach team members as needed;

• Contribute to the development of the team’s tools, methodology and practices and ensure that they are respected and followed by all CM advisors;

• Maintain and manage the list of projects included in our HR transformation portfolio;

• Share best practices in their field and promote their adoption among team members;

• Occasionally lead the Organizational Transformation, Culture and Change community of practice;

• Perform performance reviews and necessary follow-ups of team members;

• Develop internal relationships, position the CM team and promote its mission;

• Be the guardian of certain key metrics, including organizational absorption capacity (or change saturation).

WHAT WE ARE LOOKING FOR

• A minimum of ten years of experience in change management or organizational transformations, including team management

• Experience in various types of business transformation projects, including major transformation projects

• Ability to position themselves at a strategic level of an organization

• Ability to manage concurrent initiatives with several stakeholders

• Excellent understanding of methodologies and approaches used in change management, organizational development, communications, adult learning, and project management

• Strong analytical and teamwork skills; result-oriented and customer-oriented approach

• Navigates well with ambiguity, and strong problem-resolution skills

• Excellent interpersonal and communication skills

• Bilingualism (spoken and written) in French and English

• Experience in deployments in agile mode (an asset)

• Recognized certification in change management (an asset)

As an organization that cares about the well-being of its employees, BDC is closing all of its offices between December 24th and January 2nd. Please note that you may encounter delays in the processing of your application.

With us, you’ll be able to achieve the work/life balance you’re looking for, with competitive working conditions and above-market flexible benefits. This includes modern workspaces to work from when you are in our offices, and, for some specific positions, the ability to work remotely, on reserve, and/or within your community.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted. If you are a candidate with a disability and need an accommodation to complete the application process, please email us at [email protected], and include your full name, the best way to reach you, and the accommodation needed to assist you with the application process.