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Job Description:
The BC Financial Services Authority (BCFSA) protects British Columbians during their most important financial transactions. We regulate BC’s financial services market, including credit unions, trust companies, registered pension plans, insurance companies and mortgage brokers.
We uphold public confidence by impartially setting and enforcing standards for real estate professionals. We also ensure that consumers dealing with licensed real estate professionals are protected against wrongful actions.
By overseeing the most significant financial transactions in BC we ensure fairness, legality and the prosperity of consumers and the province.
BCFSA is an equal opportunity employer and welcomes applications from all groups. This includes women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at BCFSA.
We recognize unique styles, perspectives, beliefs, and creativity that support a diverse, respectful, inclusive and collaborative work environment. To achieve this, we stay committed to:
Hiring team members who represent the population we serve
Removing barriers that may prevent equitable employment
Supporting respectful work environments where everyone feels included and able to produce excellent results
BCFSA is proud to be Great Place to Work Certified™ organization based on direct feedback from our team members.
WHAT WE OFFER:
Healthy living and work-life balance
Comprehensive health and wellness benefits plan
Opportunities for personal and professional development
Competitive compensation
A challenging and engaging team environment
Defined benefits pension plan
Flexible work arrangement for eligible positions
A beautiful office location in downtown Vancouver
SUMMARY
The position is responsible for coordinating and administering human resources activities. The HR Assistant plays an important role in creating an exceptional employee experience by providing strong administrative support.
ACCOUNTABILITIES
- Creates a positive employee experience by delivering excellent customer service in all interactions.
- Identifies and classifies material into files by function, subject and property and integrates into electronic filing systems and databases.
- Makes recommendations for ongoing process improvement of document control to reduce redundancies
- Ensures the integrity of systems and verifies completeness of files.
- Searches, retrieves and delivers information and files
- Make determinations and/or recommendations using established legislation, regulations, policies, and guidelines.
- Produces a variety of written material including correspondence, data spreadsheets, and presentations.
- Proofreads, types, and/or formats correspondence, documents, and/or reports.
- Provides administrative support that includes document management, program reporting, scheduling meetings and identifying service improvements.
- Supports the teams inbox, CRM ticketing system and other workflow tools to ensure tasks are assigned and completed.
- Contributes to the team’s development of internal work practices (e.g., policies, procedures and tools).
- Provides orientation and training to internal and/or external stakeholders within area of responsibility.
- Contributes to, participates in, and supports organizational business transformation
JOB REQUIREMENTS
- Secondary School graduation or equivalent.
- Human Resources Diploma or equivalent preferred
- 1-2 years office experience (remote, in person or hybrid)
- Excellent written, verbal and reading comprehension in English.
- Professional phone and email etiquette
- Strong organizational, data management and analysis skills.
- Experience in a high-volume environment with numerous competing priorities.
- Technically strong:
a. Intermediate experience using MS Office Suite including Excel, PowerPoint, Outlook, Visio, Word, SharePoint Teams
b. Knowledge and experience with SaaS and HR Systems an asset.
- Ability to exercise judgement, initiative, and discretion.
- Excellent attention to detail.
- Working towards diploma in Human Resources. Degree in Business Administration or Human Resources Management is an asset.
PROVISOS
Candidates must be eligible to work in Canada and living in British Columbia or intent to settle in the province.
