About Blackcart
Blackcart’s Try Before You Buy software brings the in-store shopping experience to eCommerce. We integrate into existing eCommerce stores, enabling shoppers to try products at home for free and only pay for what they decide to keep. Blackcart-powered merchants see 24% higher purchase conversions, 51% higher average order values and 39% higher net sales. We are a rapidly growing start-up poised to significantly transform the retail industry with our market-leading Try Before You Buy platform.
Blackcart has raised over $10M from a long list of top-tier VCs and has partnered with top eCommerce retailers to grow sales and delight their shoppers. We are growing our team so we can continue to optimize the online shopping experience!
About the role
As a Technical Support Associate, you will represent Blackcart on the front lines – solving problems and communicating directly with merchants and shoppers. You will be critical in providing both merchants and shoppers with a great Try Before You Buy experience, and the insights you gather will impact Blackcart’s future business decisions.
Responsibilities
Support our Merchants
Support our Shoppers
Requirements
Nice to have
Benefits
Blackcart Values
If you do not meet 100% of the above qualifications but still think you would be a great fit for the role, we encourage you to apply! We will consider all candidates with relevant skill sets for this role, even if there are certain requirements they do not meet.
Blackcart is an equal-opportunity employer and is committed to diversity. As part of this commitment, we do not discriminate on the basis of age, race, sex, gender, gender identity, colour, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status.
We encourage you to connect with us. if you require accommodation in the recruitment process or need this job posting in an alternative format.
Job Types: Full-time, Permanent
Salary: $50,000.00-$60,000.00 per year
Benefits:
Flexible Language Requirement:
Schedule:
Work Location: Hybrid remote in TORONTO, ON
Expected start date: 2023-02-01
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