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Associate Director, Communications
Permanent, Full-time
2223-38
What we do
At BC Children’s Hospital Foundation, we’re on a quest to ensure every kid in the province receives the best health care imaginable. As a fundraising organization, we inspire communities and people to support BC Children’s Hospital, along with its world-class research institute, mental health facility and rehabilitation center.
Our work makes a profound difference. From helping get the boldest research ideas off the ground to supporting the most advanced equipment, together we are pushing the boundaries of what’s possible in children’s health care. This is no small task—which is why we’re looking for passionate people to join our team and help propel our work forward to power the possible.
What you’ll do
As the Associate Director, Communications, you will be an integral part of our Marketing + Communications team, leading and building our content capabilities, and creating compelling, on-brand, and highly relevant communications for our owned and earned channels to amplify our brand story. You will use your keen understanding of how to harness the power of meaningful stories, thought leadership, and collaborative relationships with partners, to inspire action and accelerate change in child health ensuring every child BC and beyond has access to the best health care imaginable.
Reporting to the Director, Marketing + Communications, you will:
- Work in partnership with senior leaders to develop the strategic messaging frameworks for the brand and brand projects and channels.
- Ensure our content is compelling, strategic, relevant, timely and represents our diverse communities throughout the province, guided by clear audience needs, organizational priorities and channel objectives.
- Lead, coach and mentor a high-performing group of team members responsible for providing marketing and communications support for various needs and teams across the Foundation.
- Write and develop messaging, including writing speaking notes for senior leaders and key Foundation events, written stories for donor publications, and other key communication touchpoints.
- Create and execute a robust owned and earned media strategy, to increase familiarity, engagement, trust and revenue across a wide range of channels.
- Lead cross departmental content planning and editorial meetings.
- Steward, build and enhance relationships and collaboration with communications colleagues across our campus.
- Provide counsel and support on messaging, storytelling, media and writing strategies and approaches across Foundation.
- Review written and visual communications pieces for messaging alignment, consistency and quality.
- Oversee the Foundation’s proactive and reactive media relations.
- Serve as the initial point of contact for issues management and response.
- In concert with the Director, Marketing + Communications, build and strengthen marketing and communications team culture, processes and infrastructure to empower and inspire the team to do their best work.
Why you will love this role:
You will love this role if you:
- Love to work with people and enjoy mentoring, coaching and collaborating with a team.
- Understand the value and benefit from cross-functional collaboration and applying diverse perspectives and areas of expertise to make the outcome even better.
- Are a seasoned storyteller who leads with curiosity to uncover compelling story and messaging angles and opportunities.
- Are an exceptional listener who knows how to synthesize learnings and feedback and apply them to the work and relationships.
- Love to work in a dynamic, high-paced environment where no two days are the same.
What you bring
As our ideal candidate, you will, first and foremost, be an effective and empathetic leader and people manager who knows how to inspire and equip team members to do their best work. You will also bring exceptional and best-in-class skills and experience in virtually all aspects of communications, including messaging strategy, writing, issues management, media relations and stakeholder management. Your strategic, inquiring mind will have the opportunity to effectively collaborate with a great team to continue to push our thinking and advance our work.
- Relevant education and minimum of 7-10 years experience in content marketing, communications, or media relations.
- A seasoned writer of compelling and impactful communications aligned to brand voice;
- Articulate verbal communicator and presenter.
- An effective collaborator, partner and problem solver.
- Success in leading content and communications functions at complex, dynamic and sophisticated organizations.
- At least 3 years of experience managing people as part of a high-performing team.
What you can expect
This position is based in our office located in Vancouver, BC. As part of enabling the kind of culture and values that power the possible, we’re committed to creating a flexible workplace experience. We are currently piloting a fully hybrid work environment that allows individuals and teams to split their time between working remotely from home and in-office, with no defined minimum amount of time in-office. It’s a partnership grounded in trust, where working together, team leaders and members determine what activities require on-site presence and schedule time and commitments appropriately.
Throughout the pandemic, BCCHF has committed to prioritizing the health and safety of our team members. As an organization who advocates for child health, we have implemented a mandatory vaccination policy requiring that all employees who work for BCCHF must be fully vaccinated against COVID-19. Reasonable accommodations will be made upon request should there be a need for an exemption based on the BC Human Rights Code protected grounds; these will be reviewed and discussed on a case-by-case basis.
Join us
We exist to power the possible. And that permeates every action we take. As a team, we push ourselves to: think big in how we boldly envision the future; lead with heart in how we listen and engage with others, and step up in how we are accountable to ourselves, each other, and our shared cause.While we take our work seriously, we’re also big on taking care of our team. We offer perks like a nine-day fortnight schedule and remote work options, topnotch health and dental benefits, and a commitment to professional development.
We think it’s a pretty amazing place. Others agree—we’re proud to say that we’ve been recognized as one of BC’s Top Employers for 13 years in a row.
BCCHF invites and encourages all qualified individuals to apply. As an organization committed to fostering an inclusive workplace that reflects the diversity of the communities we serve and support. We welcome individuals whose experiences may further contribute to the rich diversification of skills, knowledge, and backgrounds at the Foundation.
Seem like the right place for you? Join us and help kids shine. Apply online at by November 22, 2022 at https://www.bcchf.ca/join-team/.
