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The Sales Support Coordinator will be responsible for interacting with Cambria’s Business Partners to provide a positive experience by supplying Cambria samples to their locations, managing inventory and setting up sample displays. This role will interact daily with DC Operations staff, Sales Representatives, Customer Care and the Samples Fulfillment department to fill requests efficiently and accurately. Cambria is seeking a candidate that can build relationships easily, effectively communicate to all levels in the organization and has excellent customer service skills.
Essential Duties & Responsibilities:
Pulling, shipping and fulfilling orders for Cambria’s sample products for the market assigned, DC operations team to assist as needed
Schedule and deliver display units, samples, and other marketing assets to business partners
Complete all paperwork associated with deliveries of samples and assets
Maintain business partners’ display units to a high standard that exemplifies cleanliness with accuracy of merchandise and is aesthetically presentable
Accurately enter data into Salesforce to ensure records are up to date and accurate
Interact and build strong relationships with internal and external partners providing updates for progress, issues or successes
Collaborate and effectively work cross functionally with Operations, Sales, Business Partner Services and Samples Fulfillment teams as well as external customers
Load and unload company merchandise safely and efficiently
Set up and tear down assets at local home and trade shows, in collaboration with the Marketing team
Perform inventory management in partnership with Distribution Center Manager on a monthly basis
Complete housekeeping tasks to maintain a clean and safe work environment
Ability to learn Cambria’s business and effectively communicate the strengths to customers
Excellent customer service skills with the ability to build relationships quickly
Ability to multitask and prioritize workload in a fast-paced environment
Excellent attention to detail and practiced accuracy
Outstanding organizational skills with the ability to work autonomously
Resilient integrity, strong work ethic
Excellent interpersonal, verbal and written communication skills with the ability to present to large groups
Must be flexible to work overtime, some nights and weekends will be required as needed
Minimum Requirements:
Education: High School Diploma, Associate or Bachelor’s Degree Preferred
Experience: Previous experience in customer service, inventory management or sales preferred
Systems: Knowledgeable with Google Suites and/or Microsoft Suites products. Experience with CRM software like Salesforce is a plus.
Additional Requirements:
Managerial Responsibilities: N/A
Travel Requirements: Travel to customers, trade shows, associations and other Cambria locations as needed. Must hold a valid Driver’s License.
Physical Requirements: Must frequently lift and/or move up to 40 pounds and occasionally lift or move up to 75 pounds.
Cambria offers a competitive benefits package that encompasses Health and Dental Insurance, Paid Time Off, 401(k) plus matching, Discretionary Profit Sharing, Flexible Spending Account, Life, Supplemental Life, and Disability Insurance, Referral Program, Tuition Reimbursement, Employee Assistance Program, Employee Discount and Professional Development Assistance.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
CambriaCares is our commitment to empower our people, support our communities, and help to sustain our environment.
For additional company information, please visit www.CambriaUSA.com
We are an equal opportunity employer.
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