Canadian Medical Protective Association Looking for HR Support Coordinator at Ottawa, ON Full Time

CONTRIBUTING TO THE CMPA

The People & Culture group is responsible for developing and implementing the People Strategy, which sets the foundational building blocks for modernizing the employee experience, cultivating the CMPA’s organizational culture, and transforming our approach to talent management. The group has accountability for creating an employee experience in which the CMPA’s people are inspired, connected and empowered to bring the Association’s vision, mission and strategic plan to life in service of our members and the Canadian healthcare system.

The People & Culture group partners with the business to deliver plans, services and programs to attract, recruit, develop and retain an engaged workforce that is fully capable of responding to evolving organizational needs. The group’s core activities include people strategy and planning, organizational culture, equity, diversity and inclusion, talent management and acquisition, employee relations, disability and leave management, employee well-being, total rewards management, and HR data and analytics. The group also collaborates with other business areas on organizational change enablement and organizational learning programs and initiatives.

POSITION OVERVIEW

The Human Resources Support Coordinator works collaboratively as part of an integrated business-facing HR team to deliver exceptional support to internal HR team members, people leaders, and employees. The incumbent provides coordination and administrative support to a wide range of human resources projects and programs and plays a key role in supporting People and Culture colleagues and staff in contributing to a positive employee experience.

POSITION ACTIVITIES

HR Program Support 40%

• In partnership with hiring managers and the Talent Acquisition Specialist, assists with recruitment activities, including resume screening, phone screens, reference checks and managing recruitments for temporary positions and other roles as assigned.
• Supports the coordination of assigned cyclical HR programs (e.g. New Employee Orientation, Employee Recognition Event, Take Our Kids to Work Day, HR-sponsored organizational learning events, etc.) including program administration, event management, preparation of communications, and proposing program improvements
• Liaises with vendors to resolve issues and implement improvements (e.g. Jobvite, HR Downloads)

Business Improvement Initiatives 30%

• Responsible for the ongoing maintenance and process improvement of the CMPA’s Career Framework, including position profiles, job analysis and job evaluation records and files.
• In collaboration with the People Services team, reviews and updates HR policies on intranet and document management system
• Conducts a review of internal/external employment agreements and ensures accuracy and availability for use by People Services team (i.e. uploaded in Applicant Tracking System)
• Partners with People Services colleagues to understand business priorities and HR needs and supports human resources management solutions (e.g. Employee relations, leave management, HR policy/procedure interpretation)

Coordination and Reporting 30%

• Updates and reports on data, such as exit interviews, departures, new hires, employment agreements and legal documentation, and the Career Framework
• Works with the departmental HRMS subject matter expert, including such activities as ensuring quality assurance and accuracy of system transactions, responding to questions and routine HelpDesk inquiries.
• Compiles and maintains departmental reports and statistics, including responding to data requests and building system reports
• Drafts correspondence and documentation for employees using templates, as required
• Maintains soft copy employment files as per records management practices, as required
• Provides back up to other People Services team members during absences

EDUCATION AND EXPERIENCE

• A Diploma or Certificate program (2-3 years) at College or CÉGEP in business administration or human resources (or equivalent combination of education and experience)
• Minimum of 4 years of administrative experience, preferably 2 years of human resources or recruitment-focused experience in a corporate environment
• Experience working with a variety of computer and cloud-based applications, including HRMS, applicant tracking systems, electronic document management systems, and survey tools (experience with Workday and Jobvite considered an asset)

SKILLS AND ABILITIES

• Ability to coordinate programs and projects with an understanding of process improvement methodology
• Demonstrated ability to work independently, take initiative, and use sound judgment to make decisions
• Proven organizational skills with the ability to receive work from multiple parties and prioritize and multitask accordingly
• Strong customer service and team orientation
• Discretion, confidentiality and the use of sound judgement
• Strong verbal and written communication skills
• Demonstrated ability to communicate effectively with staff and people leaders at all levels, including external parties and vendors
• Ability to foster collaborative working relationships with other business units (Payroll, IT, Finance, etc.)
• System-oriented with proficiency in using and navigating HR management systems, recruiting software, and electronic document management systems
• Strong work ethic with ability to remain professional and highly organized while attending to multiple priorities/requirements and strict deadlines
• Proactive, strong sense of urgency and able to anticipate administrative needs
• Ability to draft correspondence and presentations, and perform data entry with high degree of accuracy

POSTING DETAILS

• Job Type: 12 month term full-time position
• Salary Range: $48,968 to $68,555 annually – classified as level 6
• Skills Assessment: Selected candidates may be required to complete a skills assessment
• Location: Hybrid – Primary Remote Job. You can work from a home-based office the majority of time, with regular on-site presence at the CMPA office (up to 1-2 days per week). If you prefer to work in an office setting as your primary workspace, you can choose to work out of the CMPA’s office located in Ottawa, Ontario near the beautiful Dow’s Lake
• The CMPA has recently implemented a COVID-19 Vaccination Policy; please refer to the CMPA careers page for more details
• Application Deadline: Friday, May 27 at 4:00 PM EST

Job Types: Full-time, Permanent

Salary: $48,968.00-$68,555.00 per year

Schedule:

• No weekends

COVID-19 considerations:
The CMPA has recently implemented a COVID-19 Vaccination Policy. Please refer to the CMPA careers page for more details.