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Castlegar Hyundai is looking for a Service & Parts Advisor to join our growing and successful team. If you have experience in customer service and/or sales, we welcome your application. Automotive experience is helpful but not essential as we provide ongoing training and support.
A service and parts advisor is the first point of contact with our customers. You will assist our clients with vehicle maintenance, repairs, parts and accessories. You will schedule work in our service facility, support our technicians, explain necessary maintenance repairs to customers, and perform various administrative duties to keep our operations running smoothly. At the heart of this role is helping others and ensuring customers and their vehicles are taken care of professionally.
What We Offer
Full medical and dental benefits program
Paid vacation
Paid training
Supportive managers and team members
Recently renovated building and workspace
Growth opportunities as part of an automotive dealership group
Employee vehicle purchase plans
Long-term job security
Discounts on products and services
Responsibilities
Ensure that customers receive prompt, courteous, and effective service.
Recommend necessary repairs and maintenance.
Provide parts and accessories to internal and external customers.
Follow-up with our clients to ensure their satisfaction.
Assist with receiving parts freight and returning parts.
Provide support for all owner inquiries, whether by phone, online, or in person.
Qualifications
Organized and friendly personality
Time management skills
Comfort communicating with customers
Professional personal appearance.
Clean driving record
Canadian Citizen or Landed Immigrant Status
