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We’re looking for a dynamic and outgoing Front Desk Associate to join our Cavendish Bosom Buddies/ PEI Dream Cottages team.
If you have previous front desk experience, enjoy working with external and internal clients, and are motivated by goals and incentives, this may be the perfect job for you.
You’ll be taking reservations, assisting with social media, providing outstanding service to our guests, liaising and directing back of house staff, and working with our reservation system.
Office hours are 9 am – 6 pm daily and require weekend shifts (May – September). Must have own transportation to Cavendish and be able to work on weekends.
Responsibilities and duties:
Guest services and visitor information
Communications with guests – in-person, by telephone, email, and social media
Answering all calls and greeting incoming guests
Preparing reports and liaising with management and housekeeping
Providing excellent customer service to all guests and our internal team
Checking guests in and out
Collecting payments and deposits
End of day reports
Entering guest information into reservation software
Assisting with laundry and housekeeping – as required
Qualifications:
Must be professional
Must have excellent customer service and communication skills
Must be able to multi-task and solve guest problems
Must have previous front desk experience
Goal-oriented – incentives will be in place for monthly guest satisfaction and revenue objectives
Practical organizational and time management skills
Team oriented
French considered an asset
Job Types: Full-time, Seasonal
Contract length: 5 months
Salary: $18.00 per hour
Benefits:
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Weekend availability
Supplemental pay types:
- Bonus pay
- Tips
Ability to commute/relocate:
- Cavendish, PE: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Work Location: One location
Application deadline: 2023-04-20
