POSTING PERIOD: Friday, October 13, 2023 at 8:30 AM to Thursday, October 26, 2023 at 4:30 PM
DEPARTMENT: Employment & Social Services
UNION: Non-Union
JOB CODE: NU0664
POSITION STATUS: Regular Full-Time
GRADE/CLASS: NU11
# OF POSITIONS: 1
RATE OF PAY: $82,365.43 to $100,116.32 Annually
SHIFT WORK REQ’D: No
DUTIES:
Reporting to Manager of Integrated Employment Services or designate, this position will be responsible for the efficient integration and administration of the Service System Manager model in the Windsor-Sarnia catchment area. Oversees contracts with a group of service providers. Duties include: negotiations and recommendations of approval for annual business plans and budgets. Conducts operational reviews of assigned providers to ensure compliance with program guidelines, contracts and legislative requirements. Develop, implement and measure quality assurance protocols for program delivery. Reviews reports from service providers to ensure financial and program targets are being achieved. Provides advice, guidance and training to providers where necessary. Oversee client intakes and referrals, including liaising with community partners from across the catchment. Addressing client, service provider or employer concerns and complaints when escalated; Engaging with local employers, community organizations, various levels of government and associations. Ensures that service providers receive the necessary funding to deliver high-quality services to clients. Assists in the preparation of various calls for proposals, requests for quotations and reporting as required. Will review, interpret, establish and document policies and procedures in compliance with applicable program guidelines and legislation across all levels of government. Participate in emergency preparation and response as required. Will perform Occupational Health & Safety duties as outlined in the Corporation’s Health and Safety Program. Will perform other related duties as required.
QUALIFICATIONS:
NOTE: This position will oversee Service Providers across the Windsor-Sarnia catchment area. Regular travel across the catchment should be expected. This position is for our Chatham-Kent and Sarnia-Lambton office, however, will provide support to other areas of the catchment as required. Applicants are reminded that management reserves and retains its rights to transfer employees and change their work assignment location at any time.
NOTE:
In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
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