City of Windsor Looking for Coordinator, Recreation at Windsor, Ontario, Canada Full Time

POSTING PERIOD: Tuesday, February 20, 2024 at 8:30 AM to Monday, February 26, 2024 at 4:30 PM

DEPARTMENT: Recreation & Culture

UNION: Non-Union

JOB CODE: NU0555

POSITION STATUS: Regular Full-Time

GRADE/CLASS: NU10

# OF POSITIONS: 2

RATE OF PAY: $76,160.31 – $92,573.80 Annually

SHIFT WORK REQ’D: Yes

DUTIES:

• Reporting to the Assistant Manager or designate, this position will assist with operations, maintenance and equipment associated with a community recreation facility.
• This position will be responsible for assisting in the training of staff in customer service, policies, procedures, and on legislation pertaining to facility operations.
• Will schedule, book and issue permits for seasonal rentals, user groups, and special events.
• Will assist, in conjunction with relevant service areas and organizations, with maintaining guidelines, allocation policy, and procedure manuals.
• Will contribute to furthering corporate goals and objectives by assisting with departmental and cross-divisional projects.
• Will ensure compliance with relevant Collective Agreements and Corporate policies.
• This position will support the Assistant Manager in overseeing revenue sources including but not limited to rentals, events, and recreation programs at the designated recreation facilities.
• Assists with responding to customer service comments and feedback via telephone, email, 311, and in person.
• Assists with supervision of staff; payroll and scheduling, staff recruitment, and budget research.
• Assists in the development of partnerships and community collaboration as well as funding and revenue-generating opportunities.
• May be the first point of contact in an emergency or customer service situation.
• On-call and coverage responsibilities will be a component of the position.
• Will coordinate with Supervisors and Assistant Managers for operational support as required.
• Will perform Occupational Health & Safety duties as outlined in the Corporation’s Health and Safety Program.
• Will perform other related duties as required.

QUALIFICATIONS:

• Must have a University degree in Recreation, Human Kinetics, Physical Education, Business or Public Administration or other related field or Ontario Ministry of Education equivalency and a minimum of two (2) years of experience in customer service, staff supervision, recreation programming, and facility operations; OR
• Must have a post-secondary school community College diploma in Recreation, Human Kinetics, Physical Education, Business or Public Administration or other related field or Ontario Ministry of Education equivalency and a minimum of four (4) years of experience in customer service, staff supervision, recreation programming, and facility operations; OR
• Must have an Ontario Secondary School Graduation Diploma or Ministry of Education equivalencies and a minimum of ten (10) years of experience in customer service, staff supervision, recreation programming, and facility operations;
• Successful completion of ORFA Basic Refrigeration is considered an asset.
• A working knowledge of the ActiveNet computer software program is considered an asset;
• Must possess well-developed written and oral communications skills, and interpersonal skills to maintain effective relations with community agencies, stakeholder groups, the general public and municipal staff;
• Must have the ability to travel to off-site locations in a timely and expedient manner as required. If method of travel is by vehicle, a current valid and lawful Driver’s License is required in accordance with the Highway Traffic Act and must provide a driver’s abstract as a condition of employment;
• Must have operating knowledge in the Microsoft Suite of Products, such as Word, Excel, and PowerPoint, in a computerized environment;
• Should have knowledge of the Occupational Health and Safety Act, its regulations and knowledge of the hazards associated with work.

NOTE:

• Only those applicants selected for an interview will be acknowledged
• We offer a smoke-free office environment
• Personal information is collected under the authority of the Municipal Act, c. 25 as amended, and will be used to determine eligibility for employment.
• The Corporation of the City of Windsor is an Equal Opportunity Employer

In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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