As the Information Assistant you will:
Assist customers in-person, over the telephone, and on-line with their information, readers advisory, and room booking needs.
Instruct customers in the use of the Library’s ILS system, online databases, and Internet resources.
Assist customers with specialized resources and tools, such as eBooks, the Library Online Computer Booking system, and Audiovisual resources as required.
Assist with Public Computer training sessions and provides computer assistance as required.
Prepare for and hosts Children’s, Adult and YA programs, including equipment set-up as required.
Assist in the creation of posters, booklists, reading guides and other marketing tools as assigned.
Provide tours and orientation sessions as required.
Assist in the maintenance and development of the collection.
Take charge of the library or section in the absence of the Branch or Section Head or designate.
Assist in promoting library materials and services.
Perform other related duties consistent with the classification as required.
Your education and qualifications include:
Undergraduate degree or an equivalent combination of training and experience.
Fluency in French and English essential.
Demonstrated ability to provide excellent customer-centered service to Children, Teens, and Adults.
Demonstrated ability to communicate effectively both verbally and in writing.
Demonstrated ability in Reference/Reader’s Advisory work.
Ability to deal effectively with other staff members.
Must possess a good general knowledge of literature and a variety of subject areas, as well as of current affairs and trends.
Knowledge and interest in children’s literature.
Ability to provide programs for pre-school and school- aged children, teens, and adults.
Ability to operate A.V. equipment is preferred.
Conditions of employment:
The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
A Police Information Check (Vulnerable Sector) Satisfactory to the employer will be required from the applicant(s) or successful candidates(s), at their expense. To obtain a Police Information Check please visit www.winnpeg.ca/police.
Prior to commencement of employment, the successful applicant will be required to provide proof of COVID-19 vaccination by providing a Government of Manitoba issued QR code and photo identification or providing proof of an exemption from the COVID-19 vaccination approved by the Government of Manitoba.
CORE COMPETENCIES FOR ALL EMPLOYEES OF THE CITY OF WINNIPEG:
Citizen & Customer Focus
Respecting Diversity
Ethics and Values
Integrity and Trust
Results Oriented
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