For more about our story and journey, visit clutch.ca.
About the Role:
As the Senior Manager of Customer Experience at Clutch, you will ultimately manage a 3-person team dedicated to optimizing our customer interactions. This position provides the opportunity to establish and refine the customer experience function in alignment with Clutch’s growth. As a player-coach, you will be leading the team to deliver an industry-leading post-sales experience for all out customers. You’ll collaborate closely with the sales and production teams to develop and implement effective post-sales support processes and standards, ensuring a consistent and high-quality experience for our customers.
What You’ll Do:
What We’re Looking For:
Why You’ll Love It at Clutch:
How to Join Us:
If you’re eager to shape the future of car buying and selling with Clutch, send your resume to [email protected].
Clutch is an inclusive workspace. We value diversity and are dedicated to ensuring all individuals find success. Should you need accommodations during the interview process, kindly reach out to us at [email protected].
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