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Full-Time, Contract (Ending: January 31, 2024)
London, Ontario
- Application Deadline: October 5, 2023 –
When individuals in our community experience an urgent mental health or addictions crisis, they deserve a response that is person-centred and supportive, while focusing on personal dignity and wellbeing.
The Crisis Assessment Team program gives individuals experiencing a crisis an alternative option for immediate supports outside of accessing emergency hospital services by providing 24/7 mental health and addictions supports in the community. As a member of this Team, you’ll work with individuals to assess and mitigate their immediate crisis, then collaborate on strategies and resources to help enhance their physical and mental health with the goal of preventing future crises.
Consider revitalizing your career and making a difference in your community by joining our team!
WHAT WE’RE OFFERING:
- What you’ll be making – For this position, rate of pay is based on the individual’s professional college registration status:
- $28.34 to $31.85 per hour, for those registered with the OCSWSSW (as an RSW), CNO (as an RN), COTO, CRPO, CPSO, or CPO
- $23.79 to $27.37 per hour, for those registered with the OCSWSSW (as an RSSW), CNO (as RPN)
- $22.33 to $25.71 per hour, for all those not registered as above
- The above are initial rates; with grid increases as per policy
- Internal staff members will be placed on the appropriate grid based on their current rate of pay, up to Level 8 of the grid (see Intranet Policy –
- When you’ll work – 70 hours over two-week period; Night shifts which will also include weekends
- What your benefits will be – After a 90-day waiting period, successful candidate will be eligible for partial (20%) prescription drug coverage
- Your pension plan -Immediately eligible for optional enrollment in the Healthcare of Ontario Pension Plan (HOOPP)
- PSLRTA Notice – This posting characterizes this position as currently non-union. However, please be aware that at the organization on September 29, 2022, a vote was held as a result of an application by the Organization under the Public Sector Labour Relations Transition Act. The result was that employees voted to award OPSEU bargaining rights for all employees. Until such time as a new collective agreement is finalized, current terms and conditions of employment and existing, applicable collective agreements, if any, will remain in force and effect.
HOW YOU WILL BE MAKING A DIFFERENCE:
- Complete bio-psychosocial mental health and addiction assessments based on theory of crisis management including rapid response, risk assessment, de-escalation, stabilization, and referral to determine client needs and level of risk
- Establish a therapeutic relationship to maximize the benefits of engagement with the client
- Assess the adequacy of resources/supports currently available to the client and make referrals to applicable community resources as appropriate
- Identify risk factors related to relapse as well as the safety of staff and clients
- Assess barriers to successful community living (e.g. treatment options, transportation, finances, etc.)
- Provide short-term, psychotherapeutic intervention to assist clients in gaining insight and improving coping skills within the framework of the crisis model
- Perform in a calm, competent and efficient manner in an emergency situation acknowledging the client’s need for privacy and dignity
- Utilize harm reduction principles to identify, reduce and remove risk factors
- Advocate as necessary in order to facilitate access to services and supports with the objective of remediating immediate crisis situation
- Refer clients for additional assessments as is determined to be necessary and/or appropriate
- Assist the client to identify and connect with personal/natural supports
- Provide short-term follow-up support to bridge the gap from referral to engagement with a longer-term support service
- Have knowledge about community resources relevant to clients, including other addiction and mental health services, entitlement and benefit programs, (e.g. ODSP, Ontario Works, London Housing, etc.)
- Assist the client to obtain needed resources by educating and supporting the individual to access resources, linking the individual to appropriate services, advocating with or for the client when needed
- Assist in building positive working relationships across the service system including CMHA and hospital
- Provide assistance to clients seeking support, face-to-face appointments and/or information about addiction and mental health services and supports
- Assist clients in developing strategies for managing their health needs according to resources and personal skills available
- Collaborate with the client and the team to provide a holistic approach and assist in developing goals and the “plan of care”
- Interact and provide support in a nonjudgmental fashion and provide care that demonstrates sensitivity to individual diversity (e.g. culture, race, age, sexual orientation, gender, beliefs and values)
Reach Out responsibilities:
- Provide crisis intervention services and supports on the Reach Out Crisis line via phone, text and web chat
- Respond to voicemails from the Reach Out Crisis line.
- Establish a therapeutic relationship with callers to the Reach Out line, and work with these clients to address their immediate concerns
WHAT YOU’LL NEED TO APPLY:
Police Vulnerable Sector Check Requirements
Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.
We require the following qualifications:
- Degree or diploma in a health or social science discipline (primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript)
- Ability to attend work regularly
We prefer the following qualifications:
- Registration with a professional college (i.e. OCSWSSW, CNO, CRPO, CPSO, COTO, CPO)
- Experience in mental health and addictions
- Knowledge of and experience with trauma-informed practices
- Understanding of therapeutic approaches when working with an individual in mental health or addictions crisis, such as Crisis Intervention Practices; Brief Solution Focused Therapy; Motivational Interviewing; DBT and CBT strategies
- Excellent communication and interpersonal skills, both oral and written
- Computer literate
- Current Ontario driver’s license and access to a vehicle
- Current First Aid/CPR Certificate
- Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada
INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.
Get your application in by – October 5, 2023
Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.
We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact
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