CMHA Thames Valley Addiction & Mental Health Services Looking for Regional Manager, Oxford and East Middlesex Region at Southwest Oxford, Ontario, Canada Full Time

Full-Time, Permanent (Benefitted)

London, Ontario

• Application Deadline: September 5, 2023 –

The Manager of Oxford & East Middlesex Region, is responsible for managing the day-to-day operations for all CMHATVAMHS programs and services within the specific geographical region of Oxford and East Middlesex. Responsibilities include providing effective and visible leadership, including the administrative supervision of all employees working primarily from the Oxford and East Middlesex sites, ensuring employee support and clinical consultation, and the implementation and evaluation of recovery-focused services including case management, counselling, crisis supports, peer support, and volunteer programs (including community & peer volunteers) that are offered to participants who have addictions and mental illnesses. This role will also assume general responsibilities to support the administrative requirements of the organization.

Working primarily at the Oxford sites, this role will be required to attend any location in the East Middlesex area served by the organization. Virtual contact will also be expected.

Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE’RE OFFERING:

• What you’ll be making – $39.38-$42.48 per hour (Manager Grid)
• The above are initial rates; with grid increases as per policy
• Internal staff members will be placed on the appropriate grid based on their current rate of pay, up to Level 8 of the grid (see Intranet Policy –
• When you’ll work – 70 hours over two-week period, Monday to Friday 8:30am – 4:30pm
• What your benefits will be – After a 90-day waiting period, will be enrolled in extended healthcare benefits
• Your pension plan – Immediately enrolled in Healthcare of Ontario Pension Plan (HOOPP)

HOW YOU WILL BE MAKING A DIFFERENCE:

Leadership and Supervision

• Provide a consistent, concrete, and methodical approach to managing the day-to-day priorities of the site(s)
• Provide administrative supervision and problem-solve to ensure the smooth-functioning of programs and sites
• Provide mentoring and support employees to problem-solve and manage challenging participant-related situations
• Make decisions independently and collaboratively concerning the operations of the programs, policies, and accreditation standards
• Problem solve barriers related to timely access to services with regard to eligibility, availability of services requested, determination of participant needs and their suitability for programs and services offered through the specific program or site
• Provide clinical leadership to direct service employees
• Demonstrate positive leadership in the implementation of programs and services
• Promote and facilitate effective, helpful communication and build healthy team dynamics
• Mentor positive behaviour including demonstrating open communication, respect, professionalism; serve as a positive role model to employees and volunteers
• Take responsibility for addressing and resolving performance concerns in a respectful and compassionate manner
• Participate in any formal performance management and performance review activities
• Ensure that the provision of services adheres to the relevant standards (e.g., accreditation, government, organization and professional standards)
• In collaboration with other Managers, identify employee training needs and ensure employees attend required training
• Participate in the development of program policies, procedures, guidelines, standards and initiatives; make recommendations to the Director for changes and/or improvements
• Maintain knowledge of current best practices adopted by the organization and share information with employees
• Participate in the evaluation of programs in relation to best practices on a regular basis
• Identify, assess, respond, and report any emergency situations concerning person(s) or property, as per policies and procedures
• Professionally liaise with community partners and stakeholders regarding the delivery of services offered by the organization and participate on committees, as needed
• Represent the Thames Valley east region on local and system level planning committees, as designated

Administration And General Responsibilities

• Work with the Team Leads to develop, monitor and coordinate daily staffing requirements to ensure adequate staffing coverage
• Collect, review, confirm, approve and/or sign off on regular monthly paperwork including timesheets, mileage claims, education sheets, time off requests
• Work with Team Leads to ensure employee/program coverage as needed for planned and unplanned employee absences
• Complete and/or maintain accurate and comprehensive records for CMHA TV AMHS east region programs and services.
• Ensure participant-related, administrative and financial documentation is completed and submitted as per organizational requirements
• Work collaboratively with the Director to review the budget and submit a draft budget for approval
• Coordinate and/or compile regular and special statistical reports related to the Oxford and East Middlesex sites
• Submit data and report to the Director as required
• Assist Program Managers with ensuring that employees provide services that are recovery-focused and that the services adhere to best practice guidelines/standards
• Support Program Managers in monitoring service pressures, including caseload assignments, program volumes, waitlists, as required
• Perform other duties and responsibilities consistent with role and credentials, as directed
• Work with administrative team to ensure regular maintenance and appropriate utilization of site properties and vehicles

WHAT YOU’LL NEED TO APPLY:

Police Vulnerable Sector Check Requirements

Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

We require the following qualifications:

• Graduate degree or clinical credentials in a nursing, social work, counselling, mental health and / or a related field (Copies of credentials must be submitted)
• Training/accredited credentials in leadership
• Minimum of three to five years’ experience in a leadership/supervisory/middle management capacity
• Minimum of five years’ experience working with people with mental illness and / or social services field
• Good working knowledge of computer office technology such as word-processing, spreadsheets, database records, internet and e-mail resources, etc.
• Knowledge of WHMIS, first aid, fire, health and safety legislation, Mental Health Act and other legislation relevant to the delivery of services in the east region
• Valid driver’s licence and access to a vehicle with adequate insurance coverage to meet job requirements
• Ability to attend work regularly

We prefer the following qualifications:

• Proof of current certification in CPR and First Aid
• Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada

INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Get your application in by – September 5, 2023:

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact

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